Cannot unsubscribe from site (no unsubscribe button)

[oandregal]

Context and steps to reproduce

I wanted to unsubscribe from a site I'm subscribed to. This is what I'd do:

Screen.Recording.2025-02-06.at.09.54.29.mov

However, the button doesn't always show up:

Screen.Recording.2025-02-06.at.09.54.58.mov

Site owner impact

Fewer than 20% of the total website/platform users

Severity

Major

What other impact(s) does this issue have?

No response

If a workaround is available, please outline it here.

No response

Platform

No response

[jartes]

📌 REPRODUCTION RESULTS

• Tested on WordPress.com Reader – Could Not Replicate

📌 FINDINGS/SCREENSHOTS/VIDEO
I tried to replicate it, but I'm not getting the same result. I tried with some blogs, and I'm getting the option to unsubscribe:

CleanShot.2025-02-06.at.11.11.23.mp4

📌 ACTIONS

• Triaged
• Requested author feedback
• Leaving as In Triage

📌 Message to Author
👋🏻 @oandregal Are you still able to reproduce this? If so, could you share what steps we can follow to replicate this?

[oandregal]

@jartes yes, I can. I suppose it's feed/site specific. This is one I had issues with: https://wordpress.com/reader/feeds/166515759

[Robertght]

Thank you @oandregal !

While checking this particular feed, I see the following after I clicked on Subscribe:

Once I clicked on the "Subscribed" button, I'm able to see this again:

The button appears to be working as expected, however, I'm not sure if I'm missing anything here. I can see @davemart-in moved this to their board, but since we can't replicate, I'm going to leave it open for Loop to have another try.