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Feature Request: DNSSEC pre-checks and user-facing messaging #99521

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jordesign opened this issue Feb 10, 2025 · 0 comments
Open

Feature Request: DNSSEC pre-checks and user-facing messaging #99521

jordesign opened this issue Feb 10, 2025 · 0 comments
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Customer Report Issues or PRs that were reported via Happiness. Previously known as "Happiness Request". [Feature] Domain Management Tools for managing your site's domain(s). Needs triage Ticket needs to be triaged [Type] Feature Request Feature requests

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@jordesign
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What

Measures to assist with informing customers when DNSSEC is turned on for a connected domain:

  • Some for of pre-check when the domain is connected (to check for DNSSEC)
  • Messaging in the DNS screen to notify user

Why

When customers connect a domain that has DNSSEC enabled (at the registrar) it will show as connected, but it will not be possible to issue an SSL certificate. This usually requires HE intervention to guide the user in removing DNSSEC at the registrar.

How

  • Can we run a pre-check on the existing DNS settings when connecting a domain - and then notify user (and provide next steps) if DNSSEC is active?

  • Can we have a notice (and guidance) in the domain/dns settings page?

@jordesign jordesign added the [Type] Feature Request Feature requests label Feb 10, 2025
@jordesign jordesign added Needs triage Ticket needs to be triaged Customer Report Issues or PRs that were reported via Happiness. Previously known as "Happiness Request". [Feature] Domain Management Tools for managing your site's domain(s). labels Feb 10, 2025
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Labels
Customer Report Issues or PRs that were reported via Happiness. Previously known as "Happiness Request". [Feature] Domain Management Tools for managing your site's domain(s). Needs triage Ticket needs to be triaged [Type] Feature Request Feature requests
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