Statistic Entity is missing

[ZakiZtraki]

After the last update the HA WNSM doesn't have the statistic device/entity. Integration can pull the daily 24h energy consumption state but not the 15min/1hour states logged through out the day at the smart meter side and a reason I can't calculate my variable energy cost. If I need to pull some logs I would appreciate the info about which logs to look for and what am I should be looking for inside this log.

[elmartinoAT]

Same here, after my smartmeters are probably working now (15min data shown on the smartmeter portal).
In HA only the 24 hour shown, no historical 15min data between them.
There are onyl the 2 entities sensor.at0010000... shown and there are only the 24 hour data saved

[MaxRower]

Same problem here, two locations without any new data since 2025-01-03

[wceleda]

Same problem here, two locations without any new data since 2025-01-03

Same here last update is from 2025-01-02!

from the log:

Logger: homeassistant.components.sensor
Quelle: helpers/entity_platform.py:737
Integration: Sensor (Dokumentation, Probleme)
Erstmals aufgetreten: 04:57:47 (3 Vorkommnisse)
Zuletzt protokolliert: 04:57:47

wnsm: Error on device update!
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/helpers/entity_platform.py", line 737, in _async_add_entity
await entity.async_device_update(warning=False)
File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 1318, in async_device_update
await self.async_update()
File "/config/custom_components/wnsm/wnsm_sensor.py", line 88, in async_update
await async_smartmeter.login()
File "/config/custom_components/wnsm/AsyncSmartmeter.py", line 24, in login
return await self.hass.async_add_executor_job(self.smartmeter.login)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.13/concurrent/futures/thread.py", line 59, in run
result = self.fn(*self.args, **self.kwargs)
File "/config/custom_components/wnsm/api/client.py", line 157, in login
code = self.credentials_login(url)
File "/config/custom_components/wnsm/api/client.py", line 104, in credentials_login
raise SmartmeterLoginError("Login failed. Check username/password.")
custom_components.wnsm.api.errors.SmartmeterLoginError: Login failed. Check username/password.

[MaxRower]

Status update: got both locations working again, deleted the entity, and when registering my accounts again, I noticed, it would not accept my credentials. After logging in with the same credentials at https://smartmeter-web.wienernetze.at/ and accepting their policy, I could register again with the wnsn integration. So maybe, you just have to accept their policy at the website, and it will work again.

[wceleda]

Status update: got both locations working again, deleted the entity, and when registering my accounts again, I noticed, it would not accept my credentials. After logging in with the same credentials at https://smartmeter-web.wienernetze.at/ and accepting their policy, I could register again with the wnsn integration. So maybe, you just have to accept their policy at the website, and it will work again.

yes, after direct login, accepting their new policies and restarting HA all data is available, txs MacRower for this hint

[derpeterz]

BRILLIANT! that worked for me too. :-)