FTP error

[kevin7b]

Upon clicking Download Video in Client main menu, says that no such file or directory.
Not sure what file/directory is missing.

Found config in location D:\A\TikTok Client\config.ini
Found config in location D:\A\TikTok Client\config.ini
Downloading Video
.mp4
Exception in thread Thread-3:
Traceback (most recent call last):
  File "C:\Program Files\WindowsApps\PythonSoftwareFoundation.Python.3.9_3.9.2288.0_x64__qbz5n2kfra8p0\lib\threading.py", line 973, in _bootstrap_inner
    self.run()
  File "C:\Program Files\WindowsApps\PythonSoftwareFoundation.Python.3.9_3.9.2288.0_x64__qbz5n2kfra8p0\lib\threading.py", line 910, in run
    self._target(*self._args, **self._kwargs)
  File "D:\A\TikTok Client\client.py", line 200, in downloadFinishedVideo
    ftp.retrbinary('RETR %s.mp4' % name, file.write, blocksize=settings.block_size)
  File "C:\Program Files\WindowsApps\PythonSoftwareFoundation.Python.3.9_3.9.2288.0_x64__qbz5n2kfra8p0\lib\ftplib.py", line 436, in retrbinary
    with self.transfercmd(cmd, rest) as conn:
  File "C:\Program Files\WindowsApps\PythonSoftwareFoundation.Python.3.9_3.9.2288.0_x64__qbz5n2kfra8p0\lib\ftplib.py", line 393, in transfercmd
    return self.ntransfercmd(cmd, rest)[0]
  File "C:\Program Files\WindowsApps\PythonSoftwareFoundation.Python.3.9_3.9.2288.0_x64__qbz5n2kfra8p0\lib\ftplib.py", line 359, in ntransfercmd
    resp = self.sendcmd(cmd)
  File "C:\Program Files\WindowsApps\PythonSoftwareFoundation.Python.3.9_3.9.2288.0_x64__qbz5n2kfra8p0\lib\ftplib.py", line 281, in sendcmd
    return self.getresp()
  File "C:\Program Files\WindowsApps\PythonSoftwareFoundation.Python.3.9_3.9.2288.0_x64__qbz5n2kfra8p0\lib\ftplib.py", line 254, in getresp
    raise error_perm(resp)
ftplib.error_perm: 550 No such file or directory.

[evnsmith]

Do you ever fix this problem?