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There are some conversation flows where the session is closed by the bot. No appName/token being one. Another one is where the flow just comes to a natural conclusion and the visitor has no more questions.
We must be getting a flag from DF to close the session, and we should catch that in a new event.
let's make it this: {"close_method": "df_bot"} <- ?? - maybe DF.app?
The text was updated successfully, but these errors were encountered:
ear-dev
changed the title
[SNS logger][New event property] Catch a session closed event with property 'closed_by_bot'
[SNS logger][New event property] Catch a session closed event with property 'df_bot'
Sep 29, 2022
There are some conversation flows where the session is closed by the bot. No appName/token being one. Another one is where the flow just comes to a natural conclusion and the visitor has no more questions.
We must be getting a flag from DF to close the session, and we should catch that in a new event.
let's make it this: {"close_method": "df_bot"} <- ?? - maybe DF.app?
The text was updated successfully, but these errors were encountered: