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Issues list

[Automated Integration Tests] scripts that run cypress.
#1006 opened Nov 8, 2021 by ear-dev CY21Q4
@bhardwajaditya
20
[BUG] mobile apps still showing no token from customFields US Res: Chat Channel Improvements
#925 opened Sep 9, 2021 by ear-dev CY21Q3
@Shailesh351
18
[Fastrack] propose a few obvious changes to the composer and chatroom view
#361 opened Jul 21, 2020 by ear-dev
17
[Tracking] Okta login with widget and CX for transferbot
#1332 opened Oct 25, 2022 by ear-dev
@ear-dev
16
[Brazil] integrate with Dialogflow CX's 'partial response' fuctionality US Res: Rocket.chat/CX UI Integration
#852 opened Jul 22, 2021 by ear-dev CY21Q4
@AlexanderKanakis
16
Internal Server Error when looking up someone to tag them.
#297 opened May 26, 2020 by kb0304
@ear-dev @shubhsherl
13
Design wireframes for Chat Bot
#307 opened Jun 1, 2020 by kb0304
@KashishJagyasi
11
[Chat Trigger] Remove the 'New Chat' page altogether?
#1176 opened May 11, 2022 by ear-dev
1
@bhardwajaditya
9
[SF.app timeout timer] Reset the timeout timer during an escalated session when the user starts typing instead of message sent.
#1256 opened Jul 25, 2022 by ear-dev
@csmith14
8
[DF blackout window] timer to release a stuck blackout window.
#1225 opened Jun 14, 2022 by ear-dev
@AlexanderKanakis
8
[Invalid Message Type] Add 'location object' to invalid message types US Res: Chat Channel Improvements
#1155 opened Apr 27, 2022 by ear-dev
@AlexanderKanakis
8
changing language in whatsapp bot is currently unreliable and triggering errors - which triggers the DialogFlow app’s “no agents available” message
#808 opened Jun 30, 2021 by chadgoss
@AlexanderKanakis
8
Debugging information for new session
#1017 opened Nov 17, 2021 by chadgoss
@Shailesh351 @bhardwajaditya
7
[New Feature] Investigate a keep-alive on the widget so that we can be notified when the visitor closes the tab.
#838 opened Jul 16, 2021 by ear-dev CY21Q4
1
@itzzritik
7
[Investigate] whatsApp seeing a lot of out-of-order messages when dialogflow sends back multiple payloads in one request
#809 opened Jun 30, 2021 by chadgoss
@AlexanderKanakis
6
[BUG] Oplog connection sleeps forever after disconnect; Preprod servers get into a bad state where client does not receive "stream-room-messages"
#1289 opened Aug 29, 2022 by ear-dev
@bhardwajaditya
5
[CX] [New Feature] Wait for a response from the CX agent before sending any new messages from the visitor - drop any visitor messages in the queue.
#1002 opened Nov 4, 2021 by ear-dev CY22Q1
1
@Shailesh351
5
[BUG][ResUS-UX] Closing app when in escalation queue - then reopening can type. Input should be disabled
#896 opened Aug 19, 2021 by chadgoss CY21Q3
@bhardwajaditya
5
Log escalation failure if SF app is disabled
#605 opened Apr 12, 2021 by chadgoss
@itzzritik
5
Options for thread reply in chatroom view
#417 opened Oct 2, 2020 by ear-dev
5
Reproduce User in a bad state where search button does nothing at all + error when looking up bug Something isn't working
#207 opened Mar 30, 2020 by ear-dev
@ear-dev @shubhsherl
5
[Widget UI] Hide the character counter when the composer is hidden. US Res: Chat Channel Improvements
#1164 opened Apr 28, 2022 by ear-dev
@AlexanderKanakis
4
[DF.app][Regresson] It seems like we lost the fix to prevent users from uploading non text messages.
#1087 opened Feb 9, 2022 by ear-dev CY22Q1
@AlexanderKanakis
4
[BUG][Regression] Df tried to escalate during a SF session with live agent.
#1085 opened Feb 8, 2022 by ear-dev CY22Q1
@AlexanderKanakis
4
Feature request: notify fulfillment when an escalation fails to trigger a transcript update - Solved by 602?
#934 opened Sep 15, 2021 by chadgoss
4
ProTip! Follow long discussions with comments:>50.