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Pasting password for new user creation #7

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dcrockwell opened this issue Aug 11, 2016 · 10 comments
Closed

Pasting password for new user creation #7

dcrockwell opened this issue Aug 11, 2016 · 10 comments

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@dcrockwell
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I expected:

  1. The password to be starred
  2. The password to be recognized

What happened:

  1. The password was shown without stars
  2. The password was not recognized
  3. A validation error said I need a password greater than 5 characters.

This was on Mac Chrome

@keithwhor
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Can you verify that you weren't pasting the password in the Username: field instead of the Password: field? (It's shown first.)

@dcardosods
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Had the same problem. I can't paste a password.

@dcrockwell
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@keithwhor It was in the password field for sure.

@keithwhor
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Which browser / operating system? This is likely a browser-specific issue (not handling textarea 'onpaste' correctly).

@dcrockwell
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dcrockwell commented Aug 13, 2016

@keithwhor El Capitan (OSX) + Chrome Version 52.0.2743.116 (64-bit)

@keithwhor
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Apologies for the delay here. We'll get to this during the day tomorrow. :)

@keithwhor
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Hey guys, really sorry for the delay, had a bunch of stuff pop up. I can't recreate this on my own. Are you pasting using cmd+v / option-click + paste, or are you using some sort of third-party tool?

@dcrockwell
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dcrockwell commented Sep 15, 2016

  • I used a password manager the first time to copy to clipboard, then cmd+v to paste it.
  • The second time I used cmd+c then cmd+v.

@keithwhor
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I haven't wrapped my head around what's causing this, but have a feeling it's mostly to due with third-party tools.

We'll be pushing updates within the next few weeks to allow signup that's not from the "web command line" which should alleviate this problem.

@keithwhor
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We've removed the onboarding CLI from the website for now. Login is done through a normal form now. Hope this fixes your issues :).

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3 participants