Screen sharing not working

[eduardoed5]

It seems that there is an issue with the screen sharing feature, because when it is enabled the button is displayed in the CPP, but when it is clicked and the pop-up window opens, it remains with the loading message but it never does so (see image). This only happens in amazon-connect-streams because if it is accessed normally this works without any problem. Could it be that some feature policy of the iframe is missing?

[alexgurr]

I can also consistently reproduce this.

[seiyako]

This is a known issue that the screen sharing popup doesn't work with embedded/custom CCP integration. We're tracking this and will post an update here when the fix is made. Thank you