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Auth0 Product Support Matrix |
This doc covers what features, platforms, and software configurations Auth0 supports. |
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For customers with valid subscriptions, this article covers the features, platforms, and software configurations that are eligible for Auth0 support.
Auth0 provides support in alignment with the Terms of Service and Pricing and Support plans.
Official support provided by Auth0 is limited to the languages, platforms, versions, and technologies specifically listed as such on this page. Anything that is not listed, or is listed as community-supported, is ineligible for Auth0 support.
If you have questions about unsupported items, you can post your question on the Auth0 public forum.
For community-supported items, you can ask for help by contacting the developers responsible for those items (such as submitting issues on the GitHub repositories for the specific libraries or software development kits (SDKs)).
::: note Auth0 support is limited to the most recent version of the technologies listed (unless otherwise specified). If you are using an older version, you will be required to upgrade prior to seeking support. :::
Throughout this article, we will use the following terms to indicate the varying levels of support Auth0 will provide.
| Label | Description |
|---|---|
Supported |
Auth0 has formally tested, will support, and provide both new features and bug fixes (if applicable) for these items. |
Sustained |
Auth0 will support and may provide bug fixes (if applicable) for these items. |
Bug fixes |
May receive bug fixes |
Community |
Auth0 does not support these items, and all assistance regarding these items will come from the general community. |
This section covers the browsers that Auth0 will support when using the Auth0 Dashboard or Lock Library, or executing authentication transactions.
| Browser | Level of Support |
|---|---|
| Google Chrome (Latest version) | Supported |
| Apple Safari (Latest version) | Sustained |
| Microsoft Edge (Latest version) | Sustained |
| Mozilla Firefox (Latest version) | Sustained |
::: note At this time, Auth0 only supports use of the Dashboard with desktop browsers. :::
| Browser | Level of Support |
|---|---|
| Google Chrome (Latest version) | Supported |
| Apple Safari (Latest version) | Sustained |
| Microsoft Internet Explorer 10/11 | Sustained |
| Microsoft Edge (Latest version) | Sustained |
| Mozilla Firefox (Latest version) | Sustained |
| Mobile browser | Level of Support |
|---|---|
| Apple Safari for iOS 9 (or later) | Supported |
| Google Chrome for Android KitKat (4.4) or later | Supported |
This section covers the operating systems (OS) that Auth0 will support when using the Auth0 Dashboard, Lock Library or executing authentication transactions.
::: note Auth0 support is limited to the most recent version of the OS listed (unless otherwise specified). If you are using an older version, please upgrade prior to seeking support. :::
| OS | Level of Support |
|---|---|
| Apple MacOS (when using Google Chrome as your browser) | Supported |
| Apple MacOS (when using any browser besides Google Chrome) | Sustained |
| Linux (Ubuntu) | Sustained |
| Microsoft Windows | Sustained |
| OS | Level of Support |
|---|---|
| Apple iOS 9 (or later) | Supported |
| Google Android KitKat (4.4) or later | Supported |
<%= include('../_includes/_libraries_support_lock') %>
<%= include('../_includes/_libraries_support_sdks') %>
<%= include('../_includes/_libraries_support_frameworks') %>
| Library | Version | Level of Support |
|---|---|---|
| auth0-analytics.js | v1 | Supported |
| CMS | Level of Support |
|---|---|
| WordPress | Supported |
| Drupal | Community |
| Joomla | Community |
| Technology | Sample | Level of Support |
|---|---|---|
| Android |  |
Supported |
| Cordova | |
Supported |
| Device Authorization Flow | Supported |
|
| Ionic 4 | |
Supported |
| iOS - Swift | |
Supported |
| React Native | |
Supported |
| Windows Universal App C# | |
Supported |
| WPF/Winforms | |
Supported |
| Xamarin | |
Supported |
| Technology | Sample | Level of Support |
|---|---|---|
| Angular | |
Supported |
| JavaScript | |
Supported |
| React | |
Supported |
| Vue.js | |
Supported |
| Technology | Sample | Level of Support |
|---|---|---|
| ASP.NET (OWIN) | |
Supported |
| ASP.NET Core v2.1 | |
Supported |
| ASP.NET Core v3.1 | |
Supported |
| Go | |
Supported |
| Java | |
Supported |
| Java Spring Boot | |
Supported |
| Node.js | |
Supported |
| PHP | |
Supported |
| PHP (Laravel) | |
Supported |
| Python | |
Supported |
| Ruby on Rails | |
Supported |
| Technology | Sample | Level of Support |
|---|---|---|
| ASP.NET Core Web API | |
Supported |
| ASP.NET Web API (OWIN) | |
Supported |
| Go | |
Supported |
| Java Spring Security | |
Supported |
| Node.js (Express) | |
Supported |
| PHP | |
Supported |
| Laravel | |
Supported |
| Python | |
Supported |
| Ruby on Rails | |
Supported |
::: note Auth0 does not provide support for custom extensions. :::
| Extensions | Level of Support |
|---|---|
| Extensions created by Auth0 and published to the Management Dashboard | Sustained |
Feature requests should be requested at the GitHub repository of each extension. Please note there is no commitment from Auth0 to implement requests.