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Shutdown not working anymore(Version 2.11.16 on Win7), getting Error (0xc0000005) #62

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uncle72 opened this issue Apr 20, 2017 · 10 comments

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@uncle72
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uncle72 commented Apr 20, 2017

Program worked nice until last Updates from M$ this week, but actual the shutdown from a bunch of Win7-Workstations is not working anymore, startup is fine.
On scheduled shutwown I get error 0xc0000005) , can you please help with this issue?
OS is Windows 7, 32bit, Version is 2.11.16

Regards, uwe

@basildane
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That is an memory access violation. There should be more information about the error. Can you reply with the complete event log entry for it? Also, you may want to reinstall the program. It sounds like perhaps a DLL got corrupted. Need more info though.

@uncle72
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uncle72 commented Apr 20, 2017

Thank you for the quick answer! I did reinstall the program, but got the same error.
I took a look in the event viewer and found that from WakeOnLan:
Shutdown error on host wakaluba1
: Access denied (exception from HRESULT: 0x80070005 (E_ACCESSDENIED))
It runs under a lokal administrator-user
Is there a special logfile with more Information?
Perhaps a unhandled exception with .NET Runtime v4.0.30319:
Anwendung: WakeOnLANc.exe
Frameworkversion: v4.0.30319
Beschreibung: Der Prozess wurde aufgrund einer unbehandelten Ausnahme beendet.
Ausnahmeinformationen: System.NullReferenceException
bei WakeOnLanC.Encryption..ctor()
bei WakeOnLanC.Module1.ProcessMachine(Machines.Machine, ShutdownFlags)
bei WakeOnLanC.Module1.Shutdown()
bei WakeOnLanC.Module1.Main()

Any idea would be welcome, thanks!

@basildane
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OK, I don't know the answer yet, but please try re-entering the password for that host for shutdown. It is in the "shutdown" tab.

@uncle72
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uncle72 commented Apr 21, 2017

Well, I've tried that again, same result .. could it be a problem with a special character like €,§ or @ ?

@basildane
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There is no problem with "€,§ or @" characters. I have not found any explanation why you are getting access denied on the encryption function. I'm still looking, but no answers. Sorry.

@Henrik-el
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Hi
I am have the same problem.
I can close the PC down one by one, but not with Schedule.
Do you have any idea?

@basildane
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Is your machines.xml file in the default location, or is it moved to an alternate location?

Can you do the shutdown using the command line (wakeonlanc)?

@basildane
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More questions.
what is your shutdown method, WMI, Legacy?

I just created a scheduled task and had it shutdown a server. It worked.

@Henrik-el
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wmi

@Henrik-el
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Hi.
It's running now.
It was a problem with user rights.
Thanks for the help

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