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Cannot connect to Chase #62

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mattcarlin opened this issue Feb 10, 2019 · 5 comments
Closed

Cannot connect to Chase #62

mattcarlin opened this issue Feb 10, 2019 · 5 comments

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@mattcarlin
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mattcarlin commented Feb 10, 2019

When I try to connect to Chase via ofxclient in cmdline, I get the following:

`Microsoft Windows [Version 10.0.17134.472]
(c) 2018 Microsoft Corporation. All rights reserved.

C:\Users\name>ofxclient
+----------------------------------
Main
Edit C:\Users\name\ofxclient.ini to
change descriptions or ofx options
+----------------------------------
(A) Add an account
(Q) Quit
choice> a
+----------------------------------
Add account
+----------------------------------

Notice

You are about to search for bank connection information
on a third party website. This means you are trusting
http://ofxhome.com and their security policies.

You will be sending your bank name to this website.

bank name eg. "express" (enter to exit)> chase
(0) Chase (credit card)
(1) JPMorgan Chase Bank
(2) JPMorgan Chase Bank (Texas)
choice> 0

Notice

You are about to test to make sure your username and password
are correct. This means you will be sending it to the URL below.
If the URL does not appear to belong to your bank then you should
exit this program by hitting CTRL-C.
bank name: Chase (credit card)
bank url: https://ofx.chase.com

username> my_username
password>
authentication failed: Please verify your identity within the next 7 days. Using your desktop computer, go to your banks website and visit the Secure Message Center for instructions.`

When I check my secure message center, nothing is there. I found another entry on Github that said to edit the ofxclient.ini file and change institution.client_args.ofx_version = 102 in your Chase config to institution.client_args.ofx_version = 103. But my ofxclient.ini file is completely blank when I open it in notepad. Anyone have any suggestions?

Also, does Chase require you to pay to be able to download your transaction history using ofxclient?

@epmoyer
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epmoyer commented Feb 23, 2019

Matt,

I am having the same issue right now with Chase. I've been using ofxclient successfully for 5 or 6 months now with 3 different Chase cards. I had to replace one of the physical cards so the account number changed, and I have been unable to add the new card. My existing 2 cards still work (I am amble to successfully download transactions), so I can say that in general I have a working configuration and that I have the same configuration that worked the last time I added all 3 cards. In the past I had to go through the same process you described, but after seeing the "authentication failed: Please verify your identity within the next 7 days..." message I would receive a secure message on the Chase site. Now I am not seeing any secure message get created on their site.

I first tried adding the new card a week ago, and I gave it a week thinking that Chase might have an issue on their end but today the problem persists. I am stumped.

(Also, I can confirm that Chase does not require a fee to download transactions using ofxclient. As best I can recall, there was also no setting I had to change on Chase's website the last time I did this; I only had to click through the secure message to confirm my identity.)

@epmoyer
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epmoyer commented Feb 23, 2019

Matt,

Success!!! I was able to resolve my issue by starting ofxclient like this:
ofxclient --ofx-version 103
Once I did it that way, the secure message showed up on Chase's site and I was able to complete the process of adding the account. I vaguely recall that the last time I did this I found I had to leave ofxclient running (prompting me for username) while I authenticated at Chase, then come back and enter my user/password again in ofxclient (without stopping/restarting it). In any case, that is the order I did it in this time and it worked.

Best of luck to you!

@mattcarlin
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mattcarlin commented Feb 25, 2019 via email

@epmoyer
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epmoyer commented Feb 25, 2019

Matt,

I do not pay to use the service. I use ofxclient for 3 cards across two different Chase accounts (myself and my wife's) and neither charges a fee.

@mattcarlin
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mattcarlin commented Apr 12, 2019 via email

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