two-factor authentication

[ultimo678]

I updated HA and strangely after the update the integration lost the connection to the panasonic cloud.
I entered the credentials as usual but strangely the procedure didn't work.
Connected through the aquarea-smart.panasonic.com website and I see that it now asks for two-factor authentication to log in. Could this be why I can't connect with the integration? How can I solve it?
Thanks in advance.

[SP2FET]

I also noticed this issue, but I was not updating anything - unable to login via integration, but able to login via webpage with 2FA.
Here's log output from HA:

2024-11-06 09:23:02.698 ERROR (MainThread) [custom_components.aquarea.config_flow] Unexpected exception
Traceback (most recent call last):
File "/config/custom_components/aquarea/config_flow.py", line 144, in _validate_input
await self._api.login()
File "/usr/local/lib/python3.12/site-packages/aioaquarea/core.py", line 274, in login
await self.__login_production()
File "/usr/local/lib/python3.12/site-packages/aioaquarea/core.py", line 334, in __login_production
csrf = response.cookies.get("_csrf").value
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
AttributeError: 'NoneType' object has no attribute 'value'

[vukisz]

Same for started happening for "Panasonic Comfort Cloud" AC integration: sockless-coding/panasonic_cc#331
Most interesting is post of owner with a panasonic changes: sockless-coding/panasonic_cc#331 (comment)
Probably this issue comes from supporting library: https://github.com/cjaliaga/home-assistant-aquarea

[sokrates209]

Same here. Just stop working and app is asking for 2FA each time I log in.

[develvic]

Similar on my side:
2024-11-06 10:59:48.446 ERROR (MainThread) [custom_components.aquarea.config_flow] Unexpected exception Traceback (most recent call last): File "/config/custom_components/aquarea/config_flow.py", line 144, in _validate_input await self._api.login() File "/usr/local/lib/python3.12/site-packages/aioaquarea/core.py", line 274, in login await self.__login_production() File "/usr/local/lib/python3.12/site-packages/aioaquarea/core.py", line 334, in __login_production csrf = response.cookies.get("_csrf").value ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ AttributeError: 'NoneType' object has no attribute 'value' 2024-11-06 11:00:04.939 ERROR (MainThread) [custom_components.aquarea.config_flow] Unexpected exception Traceback (most recent call last): File "/config/custom_components/aquarea/config_flow.py", line 144, in _validate_input await self._api.login() File "/usr/local/lib/python3.12/site-packages/aioaquarea/core.py", line 274, in login await self.__login_production() File "/usr/local/lib/python3.12/site-packages/aioaquarea/core.py", line 334, in __login_production csrf = response.cookies.get("_csrf").value ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ AttributeError: 'NoneType' object has no attribute 'value'

[Szakiati]

Same issue :(

[amaretto4u]

same here

This error originated from a custom integration.

Logger: custom_components.aquarea.config_flow
Source: custom_components/aquarea/config_flow.py:144
integration: Aquarea Smart Cloud (documentation, issues)
First occurred: 11:27:57 (1 occurrences)
Last logged: 11:27:57

Unexpected exception
Traceback (most recent call last):
File "/config/custom_components/aquarea/config_flow.py", line 144, in _validate_input
await self._api.login()
File "/usr/local/lib/python3.12/site-packages/aioaquarea/core.py", line 274, in login
await self.__login_production()
File "/usr/local/lib/python3.12/site-packages/aioaquarea/core.py", line 334, in __login_production
csrf = response.cookies.get("_csrf").value
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
AttributeError: 'NoneType' object has no attribute 'value'

[mirddin]

another vendor "improvement" :(

[dberschneider]

Same here. While the login to the Smart Cloud is wonky and barely working, Service Cloud is fortunately still working.

[Andkago]

1 up

[agnarvold]

Same here. While the login to the Smart Cloud is wonky and barely working, Service Cloud is fortunately still working.

Are you using "service cloud" with a heatpump-system? I have successfully created a service cloud account myself, but I have an installer watching my system, and I am not able to add my system on service cloud (I suppose it is only possible with 1 service cloud account watching/controlling a system..?). I was in contact with panasonic and they said service cloud is for installers only and not end-user.

[dberschneider]

Are you using "service cloud" with a heatpump-system? I have successfully created a service cloud account myself, but I have an installer watching my system, and I am not able to add my system on service cloud (I suppose it is only possible with 1 service cloud account watching/controlling a system..?). I was in contact with panasonic and they said service cloud is for installers only and not end-user.

I don't have an active installer and registered myself as an installer.

[Poziomkowy]

I don't know what happened, but integration is working properly again.

[develvic]

Still, not working on my side

…

On Wed, Nov 6, 2024 at 12:26 PM Poziomkowy ***@***.***> wrote: I don't know what happened, but integration is working properly again. — Reply to this email directly, view it on GitHub <#121 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AAXLUM6WQQENY2AOIKA6ON3Z7HVGBAVCNFSM6AAAAABRIISU7KVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDINJZGI2TINJYHE> . You are receiving this because you commented.Message ID: ***@***.***>

[vukisz]

Yep started working for me also.
panasonic_cc (air conditioning) still does not work

[sokrates209]

Confirmed, started working for heat pump after HA restart

[develvic]

finally, revived after HA restart and re-login

…

On Wed, Nov 6, 2024 at 12:30 PM Victor ***@***.***> wrote: Still, not working on my side On Wed, Nov 6, 2024 at 12:26 PM Poziomkowy ***@***.***> wrote: > I don't know what happened, but integration is working properly again. > > — > Reply to this email directly, view it on GitHub > <#121 (comment)>, > or unsubscribe > <https://github.com/notifications/unsubscribe-auth/AAXLUM6WQQENY2AOIKA6ON3Z7HVGBAVCNFSM6AAAAABRIISU7KVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDINJZGI2TINJYHE> > . > You are receiving this because you commented.Message ID: > ***@***.***> >

[cjaliaga]

Hello everyone, thanks for reporting it! It looks again a temporary outage from the auth system that has been resolved 🥲.

[fatmacheto]

Maybe this is related but since this morning I start receiving hundreds of emails that I login to the Panasonic accounts ….

[amaretto4u]

Confirm. Working normally again.

[viliusdidit]

can also confirm it stared working again. did receive 300 emails this morning, made a mistake by setting up 2fa.
looks like Panasonic backtracked the 2fa/blocking. was able to login using just email/password in incognito browser.

btw, started looking into apple/google login which might be a long term solution to have as a fallback. Anyone familiar enough to hell out implement these? maybe separate thread is better for this subj.