active-directory-users-restore.md

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How to restore or permanently remove a recently deleted user in Azure Active Directory | Microsoft Docs	Learn how to view restorable users, restore a deleted user, or permanently delete a user with Azure Active Directory.	active-directory	eross-msft	mtillman	active-directory	identity	fundamentals	conceptual	09/06/2018	lizross	jeffsta	it-pro

How to: Restore or permanently remove a recently deleted user with Azure Active Directory

After you delete a user, the account remains in a suspended state for 30 days. During that 30-day window, the user account can be restored, along with all its properties. After that 30-day window passes, the user is automatically, and permanently, deleted.

You can view your restorable users, restore a deleted user, or permanently delete a user using Azure Active Directory (Azure AD) in the Azure portal.

Important

Neither you nor Microsoft customer support can restore a permanently deleted user.

Required permissions

You must have one of the following roles to restore and permanently delete users.

• Company Administrator

• Partner Tier1 Support

• Partner Tier2 Support

• User Account Administrator

View your restorable users

You can see all the users that were deleted less than 30 days ago. These users can be restored.

To view your restorable users

1. Sign in to the Azure portal using a Global administrator account for the directory.

2. Select Azure Active Directory, select Users, and then select Deleted users.

   Review the list of users that are available to restore.

   

Restore a recently deleted user

While a user's account is suspended, all the related directory information is preserved. When you restore a user, this directory information is also restored.

To restore a user

1. On the Users - Deleted users page, search for and select one of the available users. For example, Mary Parker.

2. Select Restore user.

   

Permanently delete a user

You can permanently delete a user from your directory without waiting the 30 days for automatic deletion. A permanently deleted user can't be restored by you, another administrator, nor by Microsoft customer support.

Note

If you permanently delete a user by mistake, you'll have to create a new user and manually enter all the previous information. For more information about creating a new user, see Add or delete users.

To permanently delete a user

1. On the Users - Deleted users page, search for and select one of the available users. For example, Rae Huff.

2. Select Delete permanently.

   

Next steps

After you've restored or deleted your users, you can perform the following basic processes:

• Add or delete users

• Assign roles to users

• Add or change profile information

• Add guest users from another directory

For more information about other available user management tasks, Azure Active Directory user management documentation.