monitoring-service-notifications.md

title	description	author	services	ms.service	ms.topic	ms.date	ms.author	ms.component
What are Azure service health notifications?	Service health notifications allow you to view service health messages published by Microsoft Azure.	dkamstra	monitoring	azure-monitor	conceptual	4/12/2017	dukek	activitylog

View service health notifications by using the Azure portal

Service health notifications are published by Azure, and contain information about the resources under your subscription. These notifications are a sub-class of activity log events, and can also be found in the activity log. Service health notifications can be informational or actionable, depending on the class.

There are various classes of service health notifications:

• Action required: Azure might notice something unusual happen on your account, and work with you to remedy this. Azure sends you a notification, either detailing the actions you need to take or how to contact Azure engineering or support.
• Assisted recovery: An event has occurred and engineers have confirmed that you are still experiencing impact. Azure engineering needs to work with you directly to restore your services to full health.
• Incident: An event that impacts service is currently affecting one or more of the resources in your subscription.
• Maintenance: A planned maintenance activity that might impact one or more of the resources under your subscription.
• Information: Potential optimizations that might help improve your resource use.
• Security: Urgent security-related information regarding your solutions that run on Azure.

Each service health notification includes details on the scope and impact to your resources. Details include:

Property name	Description
channels	One of the following values: Admin or Operation.
correlationId	Usually a GUID in the string format. Events that belong to the same action usually share the same correlationId.
eventDataId	The unique identifier of an event.
eventName	The title of an event.
level	The level of an event
resourceProviderName	The name of the resource provider for the impacted resource.
resourceType	The type of resource of the impacted resource.
subStatus	Usually the HTTP status code of the corresponding REST call, but can also include other strings describing a substatus. For example: OK (HTTP Status Code: 200), Created (HTTP Status Code: 201), Accepted (HTTP Status Code: 202), No Content (HTTP Status Code: 204), Bad Request (HTTP Status Code: 400), Not Found (HTTP Status Code: 404), Conflict (HTTP Status Code: 409), Internal Server Error (HTTP Status Code: 500), Service Unavailable (HTTP Status Code: 503), and Gateway Timeout (HTTP Status Code: 504).
eventTimestamp	Timestamp when the event was generated by the Azure service processing the request corresponding to the event.
submissionTimestamp	Timestamp when the event became available for querying.
subscriptionId	The Azure subscription in which this event was logged.
status	String describing the status of the operation. Some common values are: Started, In Progress, Succeeded, Failed, Active, and Resolved.
operationName	The name of the operation.
category	This property is always ServiceHealth.
resourceId	The Resource ID of the impacted resource.
Properties.title	The localized title for this communication. English is the default.
Properties.communication	The localized details of the communication with HTML markup. English is the default.
Properties.incidentType	One of the following values: ActionRequired, Information, Incident, Maintenance, or Security.
Properties.trackingId	The incident with which this event is associated. Use this to correlate the events related to an incident.
Properties.impactedServices	An escaped JSON blob that describes the services and regions impacted by the incident. The property includes a list of services, each of which has a ServiceName, and a list of impacted regions, each of which has a RegionName.
Properties.defaultLanguageTitle	The communication in English.
Properties.defaultLanguageContent	The communication in English as either HTML markup or plain text.
Properties.stage	The possible values for Incident, and Security are Active, Resolved or RCA. For ActionRequired or Information the only value is Active. For Maintenance they are: Active, Planned, InProgress, Canceled, Rescheduled, Resolved, or Complete.
Properties.communicationId	The communication with which this event is associated.

Details on service health level information

• Action Required (properties.incidentType == ActionRequired)

  Informational

  Administrator action required to prevent impact to existing services

• Maintenance (properties.incidentType == Maintenance)

  Warning

  emergency maintenance

  Informational

  standard planned maintenance

• Information (properties.incidentType == Information)

  Informational

  Administrator may be required to prevent impact to existing services

• Security (properties.incidentType == Security)

  Error

  Widespread issues accessing multiple services across multiple regions are impacting a broad set of customers.

  Warning

  Issues accessing specific services and/or specific regions are impacting a subset of customers.

  Informational

  Issues impacting management operations and/or latency, not impacting service availability.

• Service Issues (properties.incidentType == Incident)

  Error

  Widespread issues accessing multiple services across multiple regions are impacting a broad set of customers.

  Warning

  Issues accessing specific services and/or specific regions are impacting a subset of customers.

  Informational

  Issues impacting management operations and/or latency, not impacting service availability.

View your service health notifications in the Azure portal

1. In the Azure portal, select Monitor.

   

   Azure Monitor brings together all your monitoring settings and data into one consolidated view. It first opens to the Activity log section.

2. Select Alerts.

   

3. Select +Add activity log alert, and set up an alert to ensure you are notified for future service notifications. For more information, see Create activity log alerts on service notifications.

Next steps

Receive alert notifications whenever a service health notification is posted.
Learn more about activity log alerts.