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Submitting issues

Any issue opened without effort to provide the required details for me to reproduce the problem will be closed as invalid. If you provide more details thereafter for me to reproduce the issue, I will reopen the it.

Before you submit

  1. Submit bugs/issues only.
    • Bugs occur, I will fix them.
  2. The logger is the tool of choice to use to help diagnose issues.
  3. Do NOT:
    • Submit design ideas.
    • Submit feature requests.
    • Submit "revolutionary ideas".
    • Post comments like "+1" or "me too!" without providing new relevant info on the issue.
    • Use issues as replacement for threads on a bulletin board. You can use Reddit for general discussion among users.
    • Any such issue will be closed without comment.
  4. Make sure your issue hasn't already been fixed in a recent release.
  5. Verify that the issue does not occur with uBlock disabled.
  6. Verify that the issue is not related to a 3rd-party filter lists.
  7. Verify that the issue is not caused by another extension.

What to include

To help diagnose and fix the bug/issue, please always, always, ALWAYS include the following in your report:

  • A clear list of steps to reproduce the problem
    • Always include a URL, even if "it happens everywhere".
  • Symptoms of the issue
    • Describe what you observe and consider broken behavior; this is what we'll be looking for after executing the steps
    • Example: video doesn't start playing, page layout broken
  • Include whatever relevant the logger reports.
  • A screenshot or transcription of any of uBlock's preferences that differ from the defaults
    • This includes a whitelisted website, enabled/disabled filter list, anything
    • Please do include everything different from the defaults whether or not it seems relevant to your issue
  • The version of uBlock you're having the issue with; you can find this in uBlock's popup UI
    • Example: uBlock 0.9.0.0
  • The browser you're using and its version
    • Examples: Firefox 36, Chrome 41.0.2272
  • The OS you're using and its version
    • Examples: Windows 8.1, Linux Mint 17.1
  • A list of other extensions you have installed
    • Tip: try disabling them and see if your issue still occurs

Otherwise, we've noticed that a lot of your time (and the developers') gets thrown away on exchanging back and forth to get this information.

Good read: How to Report Bugs Effectively.