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Tutorial to ship Azure Data Box back in export order | Microsoft Docs
Learn how to ship your Azure Data Box to Microsoft after the export order is complete
databox
alkohli
databox
pod
tutorial
06/16/2022
alkohli
data-box-shipping

Tutorial: Return Azure Data Box

This tutorial describes how to return Azure Data Box and the data is erased once the device is received at the Azure data.

In this tutorial, you will learn about topics such as:

[!div class="checklist"]

  • Prerequisites
  • Prepare to ship
  • Ship Data Box to Microsoft
  • Erasure of data from Data Box

Prerequisites

Before you begin, make sure:

Prepare to ship

[!INCLUDE data-box-export-prepare-to-ship]

The next steps are determined by where you are returning the device.

Ship Data Box back

Based on the region where you're shipping the device, the procedure is different. In many countries/regions, you can use Microsoft managed shipping or self-managed shipping.

::: zone pivot="americas"

If using Microsoft managed shipping, follow these steps.

Shipping in Americas

US & Canada

[!INCLUDE data-box-shipping-in-us-canada]

::: zone-end

::: zone pivot="europe"

If using Microsoft managed shipping, follow these steps.

Shipping in Europe

EU

[!INCLUDE data-box-shipping-in-eu]

If you're shipping back to Azure datacenters in Germany or Switzerland, you can also use self-managed shipping.

UK

[!INCLUDE data-box-shipping-in-uk]

Norway

[!INCLUDE data-box-shipping-in-norway]

::: zone-end

::: zone pivot="asia"

If using Microsoft managed shipping, follow these steps.

Shipping in Asia

Japan

[!INCLUDE data-box-shipping-in-japan]

Singapore

[!INCLUDE data-box-shipping-in-singapore]

Hong Kong

[!INCLUDE data-box-shipping-in-hk]

Korea

[!INCLUDE data-box-shipping-in-korea]

UAE

[!INCLUDE data-box-shipping-in-uae]

::: zone-end

::: zone pivot="australia"

If using Microsoft managed shipping, follow these steps.

Shipping in Australia

Australia

[!INCLUDE data-box-shipping-in-australia]

::: zone-end

::: zone pivot="africa"

If using Microsoft managed shipping, follow these steps.

Shipping in Africa

S Africa

[!INCLUDE data-box-shipping-in-sa]

::: zone-end

Self-managed shipping

[!INCLUDE data-box-shipping-regions]

[!INCLUDE data-box-shipping-self-managed]

::: zone pivot="americas"

Shipping in Brazil

To schedule a device return in Brazil, send an email to [email protected] with the following information:

Subject: Request Azure Data Box Disk drop-off for order: <ordername>

- Order name
- Contact name of the person who will drop off the Data Box Disk (A government-issued photo ID will be required to validate the contact’s identity upon arrival.) 
- Inbound Nota Fiscal (A copy of the inbound Nota Fiscal will be required at drop-off.)

::: zone-end

Erasure of data from Data Box

Once the device reaches Azure datacenter, the Data Box erases the data on its disks as per the NIST SP 800-88 Revision 1 guidelines.

Next steps

In this tutorial, you learned about topics such as:

[!div class="checklist"]

  • Prerequisites
  • Prepare to ship
  • Ship Data Box to Microsoft
  • Erasure of data from Data Box

Advance to the next article to learn how to manage your Data Box.

[!div class="nextstepaction"] Manage Data Box via Azure portal