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Add to cart page view not record #66

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vanshaldotcom opened this issue May 11, 2024 · 4 comments
Closed

Add to cart page view not record #66

vanshaldotcom opened this issue May 11, 2024 · 4 comments

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@vanshaldotcom
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vanshaldotcom commented May 11, 2024

Add to card
Add to wishlist
Success page
Login page
Register page
Contact us page
Category page
Search page
My account page

Event not trigger on these page for these page view...

Just install on Magento 2.4.6 with latest Facebook bussines module..
Website: carmudify.com

@vanshaldotcom
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Please look into the issue.

@davirs
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davirs commented May 22, 2024

@vanshaldotcom Test using the default Magento. Completely disable your theme and plugins that customize Magento.

I discovered that my theme for example uses an extension called ajax suite, and one of the features is "ajax cart". This feature prioritizes the button call in favor of the theme, and for this reason the Facebook event is not executed.

Contact your theme and request a fix.
If you know programming, you can create a function within your theme's script to call the Facebook event.

I hope I at least helped with the source of the problem.

@pradeepkanaka
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@vanshaldotcom can you please upgrade the meta extension to the latest version and check if the issue is still present?

@vanshaldotcom
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Now, it's working, thanks for the support.

I have installed this extension on carmudify.com

@zlik zlik closed this as completed Dec 1, 2024
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4 participants