diff --git a/docs/docs/guides/08-troubleshooting/02-somethings-amiss.mdx b/docs/docs/guides/08-troubleshooting/02-somethings-amiss.mdx index 56700cd0d3..749b56ea9c 100644 --- a/docs/docs/guides/08-troubleshooting/02-somethings-amiss.mdx +++ b/docs/docs/guides/08-troubleshooting/02-somethings-amiss.mdx @@ -1,7 +1,7 @@ --- title: Something's amiss slug: /troubleshooting/somethings-amiss -description: Troubleshooting "Something's amiss" +description: Troubleshooting "Something's amiss". keywords: [ Jan AI, Jan, @@ -16,7 +16,7 @@ keywords: [ ] --- -You may receive an "Something's amiss" response when you first start chatting with a selected model. +You may receive a "Something's amiss" response when you first start chatting with a selected model. This may occur due to several reasons. Please follow these steps to resolve it: @@ -26,7 +26,7 @@ This may occur due to several reasons. Please follow these steps to resolve it: 2. Select a model that is smaller than 80% of your hardware V/RAM. - - For example, if you have a 8GB machine, you should select models smaller than 6GB. + - For example, if you have an 8GB machine, you should select models smaller than 6GB. 3. Install the latest [Nightly release](https://jan.ai/install/nightly/) diff --git a/docs/docs/guides/08-troubleshooting/03-gpu-not-used.mdx b/docs/docs/guides/08-troubleshooting/03-gpu-not-used.mdx index 8fce3a4832..d35993ab6a 100644 --- a/docs/docs/guides/08-troubleshooting/03-gpu-not-used.mdx +++ b/docs/docs/guides/08-troubleshooting/03-gpu-not-used.mdx @@ -1,7 +1,7 @@ --- title: Jan is Not Using GPU slug: /troubleshooting/gpu-not-used -description: Jan is not using GPU +description: Jan is not using GPU. keywords: [ Jan AI, Jan, diff --git a/docs/docs/guides/08-troubleshooting/04-how-to-get-error-logs.mdx b/docs/docs/guides/08-troubleshooting/04-how-to-get-error-logs.mdx new file mode 100644 index 0000000000..7eaebf24c5 --- /dev/null +++ b/docs/docs/guides/08-troubleshooting/04-how-to-get-error-logs.mdx @@ -0,0 +1,39 @@ +--- +title: How to Get Error Logs +slug: /troubleshooting/how-to-get-error-logs +description: How to get error logs. +keywords: + [ + Jan AI, + Jan, + ChatGPT alternative, + local AI, + private AI, + conversational AI, + no-subscription fee, + large language model, + troubleshooting, + error logs, + app logs, + server logs, + ] +--- + +To get the error logs of Jan, you can navigate to the `~/jan/logs` directory through `Settings` > `Advanced` > `Open App Directory`. + +- Open the `app.log` file if you are using UI. +- Open the `error.log` file for error logs if you are using the local API server. + +```bash +# Using UI +tail -n 50 ~/jan/logs/app.log + +# Using local api server +tail -n 50 ~/jan/logs/server.log +``` + +:::note +- When sharing logs or error information, make sure to redact any private or sensitive information. +::: + +If you have any questions or are looking for support, please don't hesitate to contact us via our [Discord community](https://discord.gg/Dt7MxDyNNZ) or create a [new issue in our GitHub repository](https://github.com/janhq/jan/issues/new/choose).