I'm experiencing App hanging issue on v 15.3

[maxmiranda]

Is this issue solved on verstion 16?

[maxmiranda]

Also is v16 out yet? I tried to install v16 and it was not working

[p-shakebugs]

Also is v16 out yet? I tried to install v16 and it was not working

As a founder who's awake late at night, I wanted to personally thank you for writing to us Max 😉 Our dev team will take a look at your ticket first thing tomorrow morning on our daily meeting.

AFAIK, native iOS and Android SDK v16.0 are available as we speak 👍
And the SDK v16.0 for React Native and Flutter will be available in a few days.

[mstanic-shake]

Hi @maxmiranda, can you describe what is not working for you in version 16.

As far as I know we didn't work on app hangings in version 16 but I'm tagging here our iOS dev, he'll be available from Monday.
@david-halapir

[maxmiranda]

Hey @mstanic-shake & @david-halapir. Here's my situation. I've been using 15.3 (but just updated to 16.0 so we'll see if that fixes anything). Upon further inspection, I realized the app hang events only happened twice on setupShake function (which is this code):

Shake.configuration.isInvokedByShakeDeviceEvent = true
        Shake.configuration.isFloatingReportButtonShown = false
        Shake.configuration.shakingThreshold = 400
        Shake.configuration.isInvokedByScreenshot = true
        Shake.configuration.isInvokedByRightEdgePan = true
        Shake.configuration.isUserFeedbackEnabled = true
        Shake.configuration.isCrashReportingEnabled = true
        Shake.configuration.isAskForCrashDescriptionEnabled = true
        Shake.start(clientId: Constants.Shake.clientId, clientSecret: Constants.Shake.clientSecret)

I'm going to try to make some memory improvements to my app and see if that fixes these App Hangs.

[mstanic-shake]

Please update to the latest version and check if it works for you. The issue should be fixed.