enforcedQueueFilter in worker attributes only allows for one queue

[SeanHolden]

I really want to filter out a specific queue for my call center team but it seems I can only filter by a single string, and whatever I put in will be the only queue in the list.

For example, if I have 10 queues and I want to filter out "Team_A" for only certain workers, so that they can't see "Team_A", this is impossible.

I can do the opposite and use enforcedQueueFilter in the worker attributes and display one single queue name thanks to this line of code:

flex-project-template/plugin-flex-ts-template-v2/src/feature-library/custom-transfer-directory/custom-components/QueueDirectoryTab.tsx

Line 221 in 09cea08

return queue.name.toLocaleLowerCase().includes(enforcedQueueFilter);

... but it would be much nicer if this was an array so that I could include all the queues I'd like any specific agent to see.

I'd maybe suggest something like this as the filter block:

.filter((queue) => {
  const attributes = workerClient?.attributes as CustomWorkerAttributes;
  const enforcedQueueFilters = attributes?.enforcedQueueFilter as string[];
  if (enforceQueueFilterFromWorker() && Array.isArray(enforcedQueueFilters)) {
    return enforcedQueueFilters.some(filter => 
      queue.name.toLocaleLowerCase().includes(filter.toLocaleLowerCase())
    );
  }
  return queue;

This would allow enforcedQueueFilter in worker attributes to be an array of strings with multiple queue names to be shown for this specific worker.

[SeanHolden]

I've submitted a pull request here: #703 that does just this, and have ensured it is backwards compatible with the current string version by accepting both string or an array.