Send status is not changed after paid.

[RelvisRamone]

Initial situation: Paid order is set to dispatched in JTL Wawi. Data is sent to JTL Shop. The status is not changed in JTL Shop.

Problem does not occur if payment plugin is deactivated.

Tested with: Plugin versions 1.027 and 1.029
Tested with JTL 5.3.2 and JTL 5.3.3
Template Nova and Salepix Fire latest versions
PHP 8.1/8.2 and 8.3

[Dominik-Niziol]

Dear Relvis

Thank you for your message.

We will gladly take a closer look at your issue. As already mentioned in the issue #3 which you have created we would need the more informations which you can send us via mail to [email protected]

Thank you in advance for your feedback.

wallee support

[RelvisRamone]

Hello,

what is the logic or function of the following code from line 149 in Bootstrap.php:

        $dispatcher->listen('shop.hook.' . \HOOK_BESTELLUNGEN_XML_BEARBEITESET, function ($args) use ($handler) {
            $order = $args['oBestellung'] ?? [];
            if ((int)$order->cStatus === \BESTELLUNG_STATUS_BEZAHLT) {
                $order = new Bestellung($args['oBestellung']->kBestellung);

                $paymentMethodEntity = new Zahlungsart((int)$order->kZahlungsart);
                $moduleId = $paymentMethodEntity->cModulId ?? '';
                $paymentMethod = new Method($moduleId);
                $paymentMethod->setOrderStatusToPaid($order);

                Shop::Container()
                    ->getDB()->update(
                        'tbestellung',
                        ['kBestellung',],
                        [$args['oBestellung']->kBestellung],
                        (object)['cAbgeholt' => 'Y']
                    );
            }
        });

[mkis84]

Same problem with in our shop since we updated to JTL Shop 5 and use the wallee plugin.

It also effects all orders paid with other payment plugins.

This is really suboptimal.

[RelvisRamone]

The code says do not change the status, but hold it. I can put you in touch with a contact who may be able to solve the problem quickly. Wallee doesn't do anything, although we have drawn their attention to it.

[Alcpaone]

@Dominik-Niziol
Same issue here, also with the latest version 1.0.32. Order Status doesnt update.

[thibault-mambour]

@Alcpaone do you think you could share the log trace of the error ? Or is it related to the webhook problem you raised ?

[Alcpaone]

@thibault-mambour i would say issue resolved with 1.0.33