Add a "Support" link to the Plugin action links #2071
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Add a new link called "Support" to the /plugins page which will link to the in-dashboard Debugger and allow users to troubleshoot their site and contact Jetpack Support.
mikeyarce
added
the
[Type] Enhancement
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I don't think the debugger should be a full menu item. |
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I do wonder, though, if it would be worth directly linking them to jetpack.me/contact-support -- perhaps with blog_id prefilled. |
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We often have to ask the users to go through the process to send us the report from this debugger anyway, so it would be nice to have an easy way for them to generate and send this along with their question first, rather than having to ask for it in a reply. |
| @@ -2728,6 +2728,7 @@ function plugin_action_links( $actions ) { | |||
| return array_merge( | |||
| $jetpack_home, | |||
| array( 'settings' => sprintf( '<a href="%s">%s</a>', Jetpack::admin_url( 'page=jetpack_modules' ), __( 'Settings', 'jetpack' ) ) ), | |||
| array( 'settings' => sprintf( '<a href="%s">%s</a>', Jetpack::admin_url( 'page=jetpack-debugger '), __( 'Support', 'jetpack' ) ) ), | |||
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Should this be array( 'support' => sprintf( '<a href="%s">%s</a>', Jetpack::admin_url( 'page=jetpack-debugger '), __( 'Support', 'jetpack' ) ) ), instead, or am I crazy?
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You are probably right, but I'm not sure.
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@georgestephanis we wouldn't be adding a full menu item, just this link here: |
changed "settings" to "support". props @chase
dereksmart
added
[Status] Needs Review
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I don't think support is the right label for this, if it's just linking to the Debug screen. Maybe just calling it Debug? Unsure. |
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This makes sense, as there are plenty of opportunities for them to nav to support pages/forms from that page. Merging |
Add a "Support" link to the Plugin action links
dereksmart
removed
the
[Status] Needs Review
Add a new link called "Support" to the /plugins page which will link to the in-dashboard Debugger and allow users to troubleshoot their site and contact Jetpack Support.