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AI powered live chat, email support, omni-channel customer service & team im,alternative to slack + zendesk/intercom

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AGPL-3.0
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Bytedesk/bytedesk

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Bytedesk

AI powered live-chat, email support, Omnichannel customer service & team im,alternative to slack + zendesk/intercom

Language

Introduction

Chat With Your Team

  • Multi-level organizational structure
  • Role management
  • Permission management
  • Chat record management
  • Group chat

Chat With AI

  • Chat with LLM
  • Chat with Knowledge base(RAG)

Chat With Your Customers

  • Support multiple channels
  • multiple routing strategies, and detailed assessment indicators
  • Seating workbench
  • Work order system
  • Seat management
  • Data dashboard
  • manual knowledge base
  • Skill group management
  • Real-time monitoring
  • Announcements
  • sensitive words
  • CRM
  • Report function,
  • Provide customers with integrated customer service workbench services

Getting Started

Preview

Admin

team service ai
login chat contact setting
chat-ai chat-cs chat-userinfo

Chat SDK

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Download Client

Dev Stack

Contact

  • Email
  • Wechat
  • 微语技术支持群:
  • 如群二维码过期,请添加微信,备注: 微语
  • 服务号
  • 订阅号