Fixes zammad#2017 phone notify not clearing

app/assets/javascripts/app/controllers/cti.coffee

@@ -10,6 +10,7 @@ class App.CTI extends App.Controller
     active: false
     counter: 0
     state: {}
+  backendEnabled: false
 
   constructor: ->
     super
@@ -29,9 +30,9 @@ class App.CTI extends App.Controller
           @meta.counter += 1
           @updateNavMenu()
         if data.state is 'answer' || data.state is 'hangup'
-          return if !@meta.state[data.id]
-          delete @meta.state[data.id]
-          @meta.counter -= 1
+          if @meta.state[data.id]
+            delete @meta.state[data.id]
+            @meta.counter -= 1
           @updateNavMenu()
       'cti_event'
     )
@@ -82,6 +83,17 @@ class App.CTI extends App.Controller
           App.Collection.loadAssets(data.assets)
         if data.backends
           @backends = data.backends
+
+          # check if configured backends are changed
+          backendEnabled = false
+          for backend in @backends
+            if backend.enabled
+              backendEnabled = true
+          if backendEnabled isnt @backendEnabled
+            @renderDone = false
+          @backendEnabled = backendEnabled
+
+        # render new caller list
         if data.list
           @list = data.list
           if @renderDone
@@ -109,11 +121,7 @@ class App.CTI extends App.Controller
       return
 
     # check if min one backend is enabled
-    backendEnabled = false
-    for backend in @backends
-      if backend.enabled
-        backendEnabled = true
-    if !backendEnabled
+    if !@backendEnabled
       @html App.view('cti/not_configured')(
         backends: @backends
         isAdmin: @permissionCheck('admin.integration')

script/build/test_slice_tests.sh

@@ -65,6 +65,7 @@ if [ "$LEVEL" == '1' ]; then
   # test/browser/maintenance_session_message_test.rb
   # test/browser/manage_test.rb
   # test/browser/monitoring_test.rb
+  rm test/browser/phone_notify_not_clearing_on_leftside_test.rb
   rm test/browser/preferences_language_test.rb
   rm test/browser/preferences_permission_check_test.rb
   rm test/browser/preferences_token_access_test.rb
@@ -137,6 +138,7 @@ elif [ "$LEVEL" == '2' ]; then
   rm test/browser/maintenance_session_message_test.rb
   rm test/browser/manage_test.rb
   rm test/browser/monitoring_test.rb
+  rm test/browser/phone_notify_not_clearing_on_leftside_test.rb
   rm test/browser/preferences_language_test.rb
   rm test/browser/preferences_permission_check_test.rb
   rm test/browser/preferences_token_access_test.rb
@@ -209,6 +211,7 @@ elif [ "$LEVEL" == '3' ]; then
   rm test/browser/maintenance_session_message_test.rb
   rm test/browser/manage_test.rb
   rm test/browser/monitoring_test.rb
+  rm test/browser/phone_notify_not_clearing_on_leftside_test.rb
   rm test/browser/preferences_language_test.rb
   rm test/browser/preferences_permission_check_test.rb
   rm test/browser/preferences_token_access_test.rb
@@ -281,6 +284,7 @@ elif [ "$LEVEL" == '4' ]; then
   rm test/browser/maintenance_session_message_test.rb
   rm test/browser/manage_test.rb
   rm test/browser/monitoring_test.rb
+  rm test/browser/phone_notify_not_clearing_on_leftside_test.rb
   rm test/browser/preferences_language_test.rb
   rm test/browser/preferences_permission_check_test.rb
   rm test/browser/preferences_token_access_test.rb
@@ -352,6 +356,7 @@ elif [ "$LEVEL" == '5' ]; then
   rm test/browser/maintenance_session_message_test.rb
   rm test/browser/manage_test.rb
   rm test/browser/monitoring_test.rb
+  rm test/browser/phone_notify_not_clearing_on_leftside_test.rb
   rm test/browser/preferences_language_test.rb
   rm test/browser/preferences_permission_check_test.rb
   rm test/browser/preferences_token_access_test.rb
@@ -426,6 +431,7 @@ elif [ "$LEVEL" == '6' ]; then
   rm test/browser/maintenance_session_message_test.rb
   rm test/browser/manage_test.rb
   rm test/browser/monitoring_test.rb
+  # rm test/browser/phone_notify_not_clearing_on_leftside_test.rb
   # test/browser/preferences_language_test.rb
   # test/browser/preferences_permission_check_test.rb
   # test/browser/preferences_token_access_test.rb

test/browser/phone_notify_not_clearing_on_leftside_test.rb

@@ -0,0 +1,51 @@
+require 'browser_test_helper'
+
+# Regression test for #2017
+
+class PhoneNotifyNotClearingOnLeftsideTest < TestCase
+  def test_notify_badge
+    id = rand(99_999_999)
+
+    @browser = browser_instance
+    login(
+      username: '[email protected]',
+      password: 'test',
+      url: browser_url,
+    )
+
+    click(css: 'a[href="#manage"]')
+    click(css: 'a[href="#system/integration"]')
+    click(css: 'a[href="#system/integration/sipgate"]')
+
+    if !@browser.find_element(css: 'input[name=sipgate_integration]').property('checked')
+      switch(
+        css: '.active .js-switch',
+        type: 'on'
+      )
+    end
+
+    watch_for(
+      css: 'a[href="#cti"]'
+    )
+
+    click(css: 'a[href="#cti"]')
+
+    # simulate sipgate callbacks
+
+    url = URI.join(browser_url, 'api/v1/sipgate/in')
+    params = { direction: 'in', from: '491715000002', to: '4930600000000', callId: "4991155921769858278-#{id}", cause: 'busy' }
+    Net::HTTP.post_form(url, params.merge(event: 'newCall'))
+    Net::HTTP.post_form(url, params.merge(event: 'hangup'))
+
+    watch_for(
+      css: '.js-phoneMenuItem .counter',
+      value: '1'
+    )
+
+    @browser.find_element(css: '.table-checkbox label').click
+
+    watch_for_disappear(
+      css: '.js-phoneMenuItem .counter'
+    )
+  end
+end