6 Pull requests merged by 4 people

• [16.0][FIX] helpdesk_mgmt_rating: Fix portal rating tests

  #667 merged Dec 10, 2024

• [16.0][IMP]helpdesk_mgmt: better attachment support

  #642 merged Nov 29, 2024

• [16.0][ADD] helpdesk_ticket_close_inactive

  #651 merged Nov 27, 2024

• [17.0][IMP]helpdesk_mgmt: email channel

  #658 merged Nov 26, 2024

• [16.0][IMP]helpdesk_mgmt: email channel

  #643 merged Nov 24, 2024

• [17.0][MIG] helpdesk_mgmt

  #638 merged Nov 20, 2024

8 Pull requests opened by 5 people

• [17.0][MIG] helpdesk_motive: Migration to 17.0

  #657 opened Nov 19, 2024

• [16.0][IMP]helpdesk_mgmt: add 'Created Ticket' email template

  #659 opened Nov 26, 2024

• [16.0][IMP]helpdesk_mgmt: show stage colours in portal as in normal view

  #660 opened Nov 26, 2024

• [17.0] [MIG] helpdesk_mgmt_stage_validation: Migration to 17.0

  #661 opened Nov 27, 2024

• [17.0][IMP]helpdesk_mgmt: better attachment support

  #663 opened Nov 29, 2024

• [18.0][MIG] helpdesk_mgmt

  #664 opened Dec 2, 2024

• [18.0][MIG] helpdesk_product

  #665 opened Dec 2, 2024

• [16.0] [FIX] helpdesk_mgmt preventing to select partner of wrong company when user has more than 1 company active

  #668 opened Dec 13, 2024

1 Issue closed by 1 person

• [16] we can't update helpdesk_mgmt

  #666 closed Dec 9, 2024

1 Issue opened by 1 person

• Compatibility issue of module OCA/helpdesk_mgmt_timesheet with OCA/project_timesheet_time_control

  #662 opened Nov 28, 2024

18 Unresolved conversations

Sometimes conversations happen on old items that aren’t yet closed. Here is a list of all the Issues and Pull Requests with unresolved conversations.

• [16.0][IMP]helpdesk_mgmt: simplify email templates

  #644 commented on Dec 4, 2024 • 10 new comments

• [17.0][MIG] helpdesk_mgmt_stage_validation: Migration to 17.0

  #655 commented on Nov 27, 2024 • 1 new comment

• [14.0][IMP]helpdesk_mgmt_fieldservice: review fsm_order_close_wizard security

  #593 commented on Dec 5, 2024 • 1 new comment

• [16.0][ADD] helpdesk_mgmt_activity: new module

  #635 commented on Dec 10, 2024 • 1 new comment

• [17.0][MIG] helpdesk_mgmt_fieldservice

  #652 commented on Nov 18, 2024 • 0 new comments

• [17.0][MIG] helpdesk_mgmt_stage_server_action

  #650 commented on Dec 5, 2024 • 0 new comments

• [17.0][MIG] helpdesk_type: Migration to 17.0

  #648 commented on Dec 4, 2024 • 0 new comments

• [16.0][IMP]helpdesk_mgmt: allow to define default team for a category

  #645 commented on Dec 5, 2024 • 0 new comments

• [16.0][ADD] helpdesk_mgmt_template: add module

  #614 commented on Dec 12, 2024 • 0 new comments

• [15.0] FIX helpdesk_mgmt when disabling "Required Category" in portal settings

  #610 commented on Nov 24, 2024 • 0 new comments

• [16.0][FIX] helpdesk_mgmt_timesheet: prevent selecting internal projects

  #609 commented on Nov 24, 2024 • 0 new comments

• add helpdesk_mgmt and Arabic translations

  #606 commented on Nov 17, 2024 • 0 new comments

• [16.0] [ADD] helpdesk_mgmt_merge

  #605 commented on Nov 19, 2024 • 0 new comments

• [DOC]Precise the difference/philosophy between category and type

  #581 commented on Dec 1, 2024 • 0 new comments

• [16.0] Helpdesk - confirmation email not sent

  #528 commented on Dec 1, 2024 • 0 new comments

• Send notification to all team members when a new ticket is created from an email

  #488 commented on Dec 1, 2024 • 0 new comments

• Migration to version 17.0

  #523 commented on Nov 20, 2024 • 0 new comments

• Helpdesk Odoo16 Portal/Website

  #552 commented on Nov 17, 2024 • 0 new comments