Skip to content

Commit

Permalink
docs: update 02-somethings-amiss (janhq#1668)
Browse files Browse the repository at this point in the history
docs: update 02-somethings-amiss
  • Loading branch information
0xHieu01 authored Jan 20, 2024
2 parents 34d0e6d + eda9ef2 commit f17cf29
Showing 1 changed file with 42 additions and 1 deletion.
43 changes: 42 additions & 1 deletion docs/docs/guides/08-troubleshooting/02-somethings-amiss.mdx
Original file line number Diff line number Diff line change
Expand Up @@ -19,6 +19,10 @@ keywords: [
]
---

{/* Imports */}
import Tabs from "@theme/Tabs";
import TabItem from "@theme/TabItem";

Previously labelled "Failed to fetch" error.

You may receive a "Something's amiss" response when you first start chatting with a selected model.
Expand All @@ -37,6 +41,43 @@ This may occur due to several reasons. Please follow these steps to resolve it:

- If you are re-installing Jan, it can help to [clear the application cache](https://jan.ai/troubleshooting/stuck-on-broken-build/).

4. Ensure your V/RAM is accessible by the application (some people have virtual RAM)
4. Ensure your V/RAM is accessible by the application (some people have virtual RAM).

5. If you are on Nvidia GPUs, please download [Cuda](https://developer.nvidia.com/cuda-downloads).

6. When [checking app logs](https://jan.ai/troubleshooting/how-to-get-error-logs/), if you encounter the error log `Bind address failed at 127.0.0.1:3928`, it indicates that the port used by Nitro might already be in use. Use the following commands to check the port status:

<Tabs groupId="operating-systems">
<TabItem value="mac" label="macOS">

```bash
netstat -an | grep 3928
```

</TabItem>
<TabItem value="win" label="Windows">

```sh
netstat -ano | find "3928"
tasklist /fi "PID eq 3928"
```

</TabItem>
<TabItem value="linux" label="Linux">

```sh
netstat -anpe | grep "3928"
```

</TabItem>
</Tabs>

:::tip

Jan uses the following ports:

- Nitro: 3928
- Jan API Server: 1337
- Jan Documentation: 3001

:::

0 comments on commit f17cf29

Please sign in to comment.