A fully-functional UVDesk Community Edition project skeleton packaged along with the bare essential utilities that you can use to develop your own custom helpdesk solutions.
UVdesk Open Source is php-based customer support software built using reliable Symfony PHP framework and written in most popular language PHP+MYSQL which is highly secured, robust and customizable to be fit as the complete helpdesk solution for any trade.
This Open Source helpdesk ticket system is an endeavor to bring the best suited dynamic helpdesk solution for all the businesses no matter the industry you're dealing with.
It helps to overcome merchant's workload as it offers live reporting, automated rules, knowledgebase, mailbox, email piping, analytics, unlimited support agents and all additional standard functionalities to deliver high-grade customer support experience.
We are also having a forum for any type of your concern, feature request discussions. Please visit: UVdesk Forums - https://forums.uvdesk.com/
The standard distribution comes pre-configured with the following bundles:
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UVDeskCoreBundle - The core framework bundle for bulding helpdesk solutions
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UVDeskAutomationBundle - Adds support for workflows and prepared responses to automate any specific operations within your helpdesk system
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UVDeskSupportCenterBundle - Integrates the easily customizable support center portal to enable users to easily interact with the support staff through your helpdesk system
Before creating your UVDesk Community project, make sure that you're using PHP 7 or higher and have Composer installed. You also need to ensure that you have the following PHP extensions installed:
To create your project, run the following command:
$ composer create-project uvdesk/community-skeleton helpdesk-project --stability devAfter creating your project, you can setup the project in the following ways:
Via Terminal
$ php bin/console uvdesk:configure-helpdeskVia Web Installer
After opening your project in the web browser, navigate to /setup/, where you will be greeted by the web installer to guide you in setting up your project.
The development of the UVDesk Community Edition is supported by Webkul, led by the UVDesk Team.
Visit our official website to learn more about the UVDesk Helpdesk System.
All libraries and bundles included in the UVDesk Community Edition are released under the MIT or BSD license.