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Issues list

[Upstream Catchup] Fix Issues found after the latest RC Server catchup 4.8.1
#1329 by Shailesh351 was closed Nov 14, 2022
9 of 10 tasks
@Shailesh351
5
[BUG][Livechat Widget][Agent Name in Header & Avatar] Handle the case when an escalated chat gets transferred to a new agent because of the AgentDisconnect issue
#1328 by ear-dev was closed Nov 4, 2022
1
@Shailesh351
[SF.App] Error the message already contains a custom field by the key: salesforceAgentName\
#1324 by Shailesh351 was closed Oct 31, 2022
1
@bhardwajaditya
4
[SNS Logger] Investigate/verify if a failed escalation event also triggers a Chat Session closed event
#1322 by ear-dev was closed Oct 20, 2022
[BUG] Character handling is not correct in the RC Admin UI view, or in Salesforce
#1321 by ear-dev was closed Oct 27, 2022
1
@Shailesh351
4
[SNS Logging] New SF event for message type=AgentDisconnect Rocket.chat Frontend Analytics
#1316 by ear-dev was closed Oct 31, 2022
1
@bhardwajaditya
[SNS logger][New event property] Catch a session closed event with property 'df_bot' Rocket.chat Frontend Analytics
#1314 by ear-dev was closed Nov 16, 2022
2
@bhardwajaditya
1
[BUG] [DF.config.json] Verify if dialogflow_disable_composer_on_trigger_event and welcome_intent_on_start attributes still work.
#1313 by ear-dev was closed Oct 4, 2022
1
@AlexanderKanakis @ear-dev
2
[RC API] Fix the users endpoint to conform to standards when updating (PUT) a user
#1312 by ear-dev was closed Oct 6, 2022
1
@AlexanderKanakis
4
[Bug] some characters not handled correctly in the client side widget
#1308 by ear-dev was closed Oct 5, 2022
1
@AlexanderKanakis
1
[SNS Logger][Blocked Waiting for Verification] Fix failed escalation count mismatch. Rocket.chat Frontend Analytics
#1307 by ear-dev was closed Nov 1, 2022
@AlexanderKanakis
2
[Sns Logging] Fix chat transfer logging.
#1306 by ear-dev was closed Oct 4, 2022
1
@Shailesh351 @ear-dev
1
[Bug][Widget Timeout][Escalated Sessions] Disable the close chat functionality in the widget when timeout control is set by the SF.app
#1305 by ear-dev was closed Sep 29, 2022
@csmith14
1
[SNS logging] Add event for visitor abandonment. Rocket.chat Frontend Analytics
#1304 by ear-dev was closed Oct 11, 2022
1
@Shailesh351
3
[SF] Log SF API responses in the debug mode which will help in debugging
#1303 by Shailesh351 was closed Sep 27, 2022
1
@Shailesh351
[SF.app] Design and implement dynamic Salesforce URL site switching
#1302 by ear-dev was closed Nov 18, 2022
1
@Shailesh351
6
[Enterprise Development] RC upstream put livechat trigger behind enterprise. How do we handle that?
#1301 by ear-dev was closed Sep 22, 2022
@Shailesh351 @AlexanderKanakis @bhardwajaditya
Add RC handler for Okta login payload Okta Integration
#1300 by csmith14 was closed Sep 27, 2022
@csmith14
Create RC component to display embedded Okta login page for Okta SSO flow Okta Integration
#1299 by csmith14 was closed Oct 25, 2022
@csmith14
[BUG] [Duplicate of 1297] - Conversation closed message contains the a DF.config value for "close_chat_message"
#1298 by ear-dev was closed Oct 6, 2022
2
@AlexanderKanakis
1
[Chat End Logging] DF.app proper chat end reason logging; Failed escalations (DF.app and SF.app)
#1297 by ear-dev was closed Oct 6, 2022
@AlexanderKanakis
2
[Apps-engine] Intermediate catchup merge needed to test the RC v4.9 build
#1293 by ear-dev was closed Sep 13, 2022
@AlexanderKanakis
Update SNS Analytics 'Escalation Successful' event to include SF session ID as 'sf_chat_key' in event properties
#1290 by csmith14 was closed Sep 7, 2022
@csmith14
1
[BUG][chat window] Double New line characters are collapsed to a single new line in RC livechat chat windows.
#1288 by ear-dev was closed Sep 13, 2022
1
@AlexanderKanakis
2
[BUG] Blackout window does not work after first message in a new session
#1287 by ear-dev was closed Sep 14, 2022
1
@Shailesh351
4
ProTip! Adding no:label will show everything without a label.