Merge pull request appwrite#428 from appwrite/FAQ-pricnig-Update

Update faq.svelte

src/routes/pricing/faq.svelte

@@ -8,36 +8,46 @@
         answer: string;
     }[] = [
         {
-            question: 'When will Appwrite’s paid plans be available?',
-            answer: 'It is our aim to release pricing in the midst of Q4 2023. Please do note that this timeline is subject to many factors and, therefore, not set in stone. Everyone with an Appwrite Cloud account will receive a notification when our paid plans are available.'
+            question: 'Can I self-host Appwrite for free?',
+            answer: 'Yes! Appwrite Self Hosted will always be Open Source and free for you to use, without any limits. You can find the latest version of Appwrite on our GitHub repository.'
         },
         {
-            question: 'Can I still self-host Appwrite for free?',
-            answer: 'Yes! Appwrite Self Hosted will always be Open Source and free for you to use. You can find the latest version of Appwrite on our GitHub repository.'
+            question: 'Does Appwrite have a trial period?',
+            answer: 'Yes, we offer a 14-day trial period for you to explore Appwrite Pro. After the 14-day trial, you can either subscribe to the Pro plan or continue on a Starter plan.'
         },
         {
-            question: 'What will happen to my current account when pricing is available?',
-            answer: 'All current Cloud users will be notified about the pricing plans being active. Depending on your situation, you will either need to upgrade your account to a Pro plan, or you can happily continue on a Starter plan. You will receive an email once this occurs.'
+            question: 'What payment methods does Appwrite support?',
+            answer: 'Appwrite currently supports credit and debit card payments. We will be working to add support for more methods constantly. Please reach out to us in case this is an issue for you.'
         },
         {
-            question: 'Does Appwrite have a trial period?',
-            answer: 'Yes, we offer a 14-day trial period for you to explore Appwrite Pro. After the 14-day trial, you can choose to either subscribe to the Pro plan or continue on a Starter plan.'
+            question: 'What happens if I reach a resource limit in my Pro plan?',
+            answer: 'Your project will continue to run, and additional charges will apply. You can find the costs for additional resources under the pricing plans comparison. We will also notify you when you hit 75% and 100% of your resources with per email. You can also use our budget caps to avoid unexpected payments.'
         },
         {
-            question: 'What payment methods does Appwrite support?',
-            answer: 'Appwrite currently supports credit and debit card payments. We will be working to constantly add support for more methods. Please reach out to us in case this is an issue for you.'
+            question: 'What happens if I reach a resource limit in my Starter plan?',
+            answer: 'Your project will freeze, and you will be requested to upgrade to Pro or downgrade the resources used in your project. We will also notify you when you hit 75% and 100% of your resources with per email.'
+        },
+        {
+            question: 'How can I join the OSS program?',
+            answer: `The OSS program is exclusively for active open-source maintainers. In case you are liable for the program, 
+            you can <a class="aw-link is-inline" href="/contact-us">apply here</a>.`
         },
         {
-            question: 'What happens if I reach the storage limit in my Pro plan?',
-            answer: 'Your project will continue to run, and additional charges will apply. You can find the costs for additional storage under the pricing plans comparsions. We will also notify you when you hit 75% and 100% of your storage with an alert in the dashboard and per email. You can also use our budget tools to avoid unexpected payments.'
+            question: 'I have a Starter plan account. How do I upgrade to a paid plan?',
+            answer: 'If you want to upgrade to a paid plan, you can do so in your Appwrite dashboard, select your organization, and change your plan on the <b>Billing</b> section.'
         },
         {
-            question: 'How can I join the OSS program?',
-            answer: 'The OSS program is exclusively for active open-source maintainers. In case you are liable for the program, you can <a href="/contact-us">apply here</a>.'
+            question: 'How can I apply credits to my organization?',
+            answer: 'Go to the Appwrite Console and select the organization you wish to add credits to. In your organization overview, you can select the billing tab. Here, you need to go to the bottom of the page, where you will find the ability to add credits, as well as see the status of your credits. You need to be on a paid plan to add credits.'
+        },
+        {
+            question: 'Where can I find an overview of my organization usage stats?',
+            answer: "Go to the Appwrite Console and select the organization you wish to view. Here, you will find a usage tab where you can find an overview of all your project's usage stats."
         },
         {
-            question: 'I have a Starter plan account, how do I upgrade to a paid plan?',
-            answer: 'In case you want to upgrade to a paid plan, you can do so in your Appwrite dashboard, select your organization and change your plan on the <b>Billing</b> section.'
+            question:
+                'Where can I find information about my invoices and other billing information?',
+            answer: 'Go to the Appwrite Console and use the drop-down menu in the top right corner to navigate to your organization overview by clicking on your organization. This will bring you to your overview, where you can select the billing tab. Here you will find your overview, payment history and methods, billing address, set a budget cap, and add your credits.'
         }
     ];