Customer Assistance Chatbot

App features

Speech Recognition

Speech to text

Text to Speech

NLP

Intent, Entity Recognition

Dialog Flow

Basic Interactions

Complaints

Order Cancellaton

Food not delivered

Wrong item

Item missing

Item out of stock

Late delivery

Cold Food

Food Quality

Suggestions/Improvements

Components

• Text View

• Recycler View

• Button

• Image View

API/ services

IBM Cloud

Text to Speech-09

Speech to Text-63

Watson Assistant-rh

Contributers

Abhilash Saj

HariKrishnan PS

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