forked from treselle-systems/customer_churn_analysis
-
Notifications
You must be signed in to change notification settings - Fork 0
In the customer management lifecycle, customer churn refers to a decision made by the customer about ending the business relationship. It is also referred as loss of clients or customers. Customer loyalty and customer churn always add up to 100%. If a firm has a 60% of loyalty rate, then their loss or churn rate of customers is 40%. As per 80/20…
am-murthiraju-personal/customer_churn_analysis
Folders and files
| Name | Name | Last commit message | Last commit date | |
|---|---|---|---|---|
Repository files navigation
About
In the customer management lifecycle, customer churn refers to a decision made by the customer about ending the business relationship. It is also referred as loss of clients or customers. Customer loyalty and customer churn always add up to 100%. If a firm has a 60% of loyalty rate, then their loss or churn rate of customers is 40%. As per 80/20…
Resources
Stars
Watchers
Forks
Releases
No releases published
Packages 0
No packages published
Languages
- R 100.0%