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@@ -6,52 +6,39 @@ labels: bug, needs triage | |
assignees: '' | ||
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We can only process bug reports that are actionable. Unclear bug reports or | ||
reports with insufficient information may not get attention. | ||
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Before filing a bug: | ||
----------------------- | ||
------------------------- | ||
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- Search existing issues, including issues that are closed: | ||
https://github.com/google/ExoPlayer/issues?q=is%3Aissue | ||
- Consult our developer website, which can be found at https://exoplayer.dev/. | ||
It provides detailed information about supported formats and devices. | ||
- Learn how to create useful log output by using the EventLogger: | ||
https://exoplayer.dev/listening-to-player-events.html#using-eventlogger | ||
- Rule out issues in your own code. A good way to do this is to try and | ||
reproduce the issue in the ExoPlayer demo app. Information about the ExoPlayer | ||
demo app can be found here: | ||
http://exoplayer.dev/demo-application.html. | ||
- Consult our developer website: https://exoplayer.dev/ | ||
- Check the supported formats: https://exoplayer.dev/supported-formats.html | ||
- Try playing problematic media in the demo app: | ||
http://exoplayer.dev/demo-application.html | ||
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When reporting a bug: | ||
----------------------- | ||
Fill out the sections below, leaving the headers but replacing the content. If | ||
you're unable to provide certain information, please explain why in the relevant | ||
section. We may close issues if they do not include sufficient information. | ||
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### [REQUIRED] Issue description | ||
Describe the issue in detail, including observed and expected behavior. | ||
------------------------- | ||
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### [REQUIRED] Reproduction steps | ||
Describe how the issue can be reproduced, ideally using the ExoPlayer demo app | ||
or a small sample app that you’re able to share as source code on GitHub. | ||
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### [REQUIRED] Link to test content | ||
Provide a JSON snippet for the demo app’s media.exolist.json file, or a link to | ||
media that reproduces the issue. If you don't wish to post it publicly, please | ||
submit the issue, then email the link to [email protected] using a subject | ||
in the format "Issue #1234", where "#1234" should be replaced with your issue | ||
number. Provide all the metadata we'd need to play the content like drm license | ||
urls or similar. If the content is accessible only in certain countries or | ||
regions, please say so. | ||
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### [REQUIRED] A full bug report captured from the device | ||
Capture a full bug report using "adb bugreport". Output from "adb logcat" or a | ||
log snippet is NOT sufficient. Please attach the captured bug report as a file. | ||
If you don't wish to post it publicly, please submit the issue, then email the | ||
bug report to [email protected] using a subject in the format | ||
"Issue #1234", where "#1234" should be replaced with your issue number. | ||
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### [REQUIRED] Version of ExoPlayer being used | ||
Specify the absolute version number. Avoid using terms such as "latest". | ||
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### [REQUIRED] Device(s) and version(s) of Android being used | ||
Specify the devices and versions of Android on which the issue can be | ||
reproduced, and how easily it reproduces. If possible, please test on multiple | ||
devices and Android versions. | ||
or a small sample app that you’re able to share as source code on GitHub. To | ||
increase the chance of your issue getting attention, please also include: | ||
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- Clear reproduction steps including observed and expected behavior | ||
- Output of running "adb bugreport" in the console shortly after encountering | ||
the issue | ||
- URI to test content for reproduction | ||
- For protected content: | ||
- DRM scheme and license server URL | ||
- Authentication HTTP headers | ||
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- ExoPlayer version number | ||
- Android version | ||
- Android device | ||
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If there's something you don't want to post publicly, please submit the issue, | ||
then email the link/bug report to [email protected] using a subject in the | ||
format "Issue #1234", where #1234 is your issue number (we don't reply to | ||
emails). |