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web/project/api/Input_dashboard_example.json

@@ -1,7 +1,7 @@
 {
 
             "title": "CX Insight Supervisor",
-            "short_desc": "Team Leader dashboard helps you monitor in real-time agent status as well as the kind of interaction agents are handling right now. This dashboard monitors operational KPIs to compare agent performance and identify the top performers of your team.",
+            "short_desc": "This dashboard monitors operational KPIs to keep track of your team or skill center performance and helps you compare agent performance and identify the top performers of your team.",
             "tags": [
                 "CX Insights",
                 "Inbound",
@@ -12,14 +12,14 @@
             "overview": {
                 "author": "<p>This dashboard was built by the Genesys CX Insights Team. <aside class=\"warning\"><p><b>Note:</b> This dashboard is not shipped out-of-box with CX Insights but it is an example of what kind of dashboard can be used to monitor your service level across your queues.</p></aside></p>",
                 "goals": [
-                    "Monitor the overall time spent by a team, skill center or a customer representative in a specific status",
+                    "Monitor Skill Center Performance and occupancy by Agent center",
                     "Measure the distribution of agent status time spent by a team and skill center",
-                    "Quantify the volume of interactions handled by skill centers or customer representatives with the technical result",
+                    "Quantify the volume of interactions handled by skill centers or customer representatives with the technical result for a given time period",
                     "Identify the best performers to handle customer inquiries within your teams"
                 ],
                 "prerequisites": [
                     "Genesys CIM 8.1+",
-                    "Genesys Pulse 8.5.106+"
+                    "Genesys GCXI 9.0+"
                 ]
             },
 
@@ -34,7 +34,7 @@
                   "url": "https://docs.genesys.com/Documentation/PMA/latest/CCAWAHelp/Using"
                 }
               ],
-              "templates": "This dashboard cannot be directly downloaded from this website because it is only accessible with the Genesys Advisors Sellable Items. In order to deploy this dashboard into your environment, you must install the Genesys Advisors and deploy the SSO for Pulse and Advisors as described in the technical documentation."
+              "templates": "This dashboard cannot be directly downloaded from this website because it is only accessible with the Genesys Customer Experience Insights (GCXI). In order to deploy this dashboard into your environment, you must install the GCXI as described in the technical documentation."
             },
 
             "rating": 4

web/project/api/dashboards.py

@@ -1,14 +1,14 @@
 # -*- coding: utf-8 -*-
 
-from flask import json, jsonify, request, Blueprint, flash
+from flask import json, jsonify, request, Blueprint, g, flash
 from flask_security import auth_token_required, http_auth_required, login_required, current_user
 from ..models import db, Dashboards
 from flask_principal import Permission, RoleNeed
 from mongoengine.queryset import Q
 from ..settings import PAGINATION_DASHBOARD_PAGE
 
 
-dashboard_api = Blueprint('dashboard_api', __name__, url_prefix='/api/pulse/dashboards')
+dashboard_api = Blueprint('dashboard_api', __name__, url_prefix='/api/<dashboard_type>/dashboards')
 
 # Create a permission with a single Need, in this case a RoleNeed.
 admin_permission = Permission(RoleNeed('admin'))
@@ -17,25 +17,50 @@
 PER_PAGE = PAGINATION_DASHBOARD_PAGE
 
 
+@dashboard_api.url_defaults
+def add_dashboard_type(endpoint, values):
+    values.setdefault('dashboard_type', g.dashboard_type)
+
+
+@dashboard_api.url_value_preprocessor
+def pull_dashboard_type(endpoint, values):
+    g.dashboard_type = values.pop('dashboard_type')
+
+
 @dashboard_api.route('', methods=['GET'])
 @dashboard_api.route('/', methods=['GET'])
 def get_dashboards_api():
-
     total = Dashboards.objects().count()
     page = 1
+    product = getProduct(g.dashboard_type)
 
     if 'page' in request.args:
         page = int(request.args['page'])
 
     if current_user.has_role('admin'):
-        dashboards = Dashboards.objects.all().order_by('-pub_date').paginate(page=page, per_page=PER_PAGE).items
+        if product == 'pureEngage':
+            dashboards = Dashboards.objects.all().order_by('-pub_date').paginate(page=page, per_page=PER_PAGE).items
+        else:
+            dashboards = Dashboards.objects(Q(product=product)).order_by('-pub_date').paginate(
+                page=page, per_page=PER_PAGE).items
+            total = Dashboards.objects(Q(product=product)).count()
 
     elif current_user.has_role('editor'):
-        dashboards = Dashboards.objects(Q(status='public') | Q(contributor=current_user.email)).order_by('-pub_date').paginate(page=page, per_page=PER_PAGE).items
+        if product == 'pureEngage':
+            dashboards = Dashboards.objects(Q(status='public') | Q(contributor=current_user.email)).order_by('-pub_date').paginate(page=page, per_page=PER_PAGE).items
 
+        else:
+            dashboards = Dashboards.objects((Q(status='public') | Q(contributor=current_user.email)) & (Q(product=product))).order_by(
+                '-pub_date').paginate(page=page, per_page=PER_PAGE).items
+            total = Dashboards.objects((Q(status='public') | Q(contributor=current_user.email)) & (Q(product=product))).count()
     else:
-        #dashboards = Dashboards.objects(Q(status='public')).order_by('-pub_date')
-        dashboards = Dashboards.objects(Q(status='public')).order_by('-pub_date').paginate(page=page, per_page=PER_PAGE).items
+
+        if product == 'pureEngage':
+            dashboards = Dashboards.objects(Q(status='public')).order_by('-pub_date').paginate(page=page,per_page=PER_PAGE).items
+            total = Dashboards.objects(Q(status='public')).count()
+        else:
+            dashboards = Dashboards.objects(Q(status='public') & Q(product=product)).order_by('-pub_date').paginate(page=page, per_page=PER_PAGE).items
+            total = Dashboards.objects(Q(status='public') & Q(product=product)).count()
 
     return jsonify({'total': total, 'per_page': PER_PAGE, 'result': dashboards})
 
@@ -77,4 +102,12 @@ def put_dashboard_api(dash):
     subset = {k: payload[k] for k in validfields}
     dashboard.update(**subset)
     dashboard.save()
-    return jsonify({'result': 'OK', 'msg': 'visualization updated', 'name':dash})
+    return jsonify({'result': 'OK', 'msg': 'visualization updated', 'name':dash})
+
+
+def getProduct(dash_type):
+    switcher = {
+        'pulse': 'pulse',
+        'gcxi': 'gcxi'
+    }
+    return switcher.get(dash_type, "pureEngage")

web/project/dashboards/forms.py

@@ -9,6 +9,6 @@ class AddDashboardForm(FlaskForm):
     dashboard_metadata = FileField('Dashboard CC Metadata definition', validators=[DataRequired(),FileAllowed(upload_exported_templates, 'JSON only!')])
     dashboard_image = FileField('Dashboard screenshot', validators=[FileRequired(), FileAllowed(upload_images, 'Images only!')])
     dashboard_export = FileField('Dashboard export', validators=[FileRequired(), FileAllowed(upload_exported_templates, 'JSON only!')])
-    dashboard_type = RadioField('Label', choices=[('pulse', 'Pulse Dashboard'), ('cx_insights', 'CX Insights Dashboard')], validators=[DataRequired()])
+    dashboard_type = RadioField('Label', choices=[('pulse', 'Pulse Dashboard'), ('gcxi', 'CX Insights Dashboard')], validators=[DataRequired()])
 
     submit_button = SubmitField('Submit Dashboard')

web/project/dashboards/views.py

@@ -1,10 +1,23 @@
 # -*- coding: utf-8 -*-
 
-from flask import json, jsonify, request, Blueprint, flash, render_template, redirect, url_for
+from flask import json, jsonify, request, Blueprint, flash, render_template, g, redirect, url_for
 from flask_security import auth_token_required, http_auth_required, login_required, current_user
 
 
-dash_bp = Blueprint('dashboards', __name__, url_prefix='/pulse/dashboards', static_folder='../frontend/static', template_folder='../frontend/templates')
+#dash_bp = Blueprint('dashboards', __name__, url_prefix='/pulse/dashboards', static_folder='../frontend/static', template_folder='../frontend/templates')
+dash_bp = Blueprint('dashboards', __name__, url_prefix='/<dashboard_type>/dashboards', static_folder='../frontend/static', template_folder='../frontend/templates')
+
+
+@dash_bp.url_defaults
+def add_dashboard_type(endpoint, values):
+    if 'dashboard_type' in values or not g.dashboard_type:
+        return
+    values.setdefault('dashboard_type', getDashboardType(g.dashboard_type))
+
+
+@dash_bp.url_value_preprocessor
+def pull_dashboard_type(endpoint, values):
+    g.dashboard_type = values.pop('dashboard_type', None)
 
 
 @dash_bp.route('', methods=['GET'])
@@ -13,9 +26,15 @@ def get_dashboard_list():
     return render_template('index.html', user=current_user)
 
 
-
 @dash_bp.route('/<name>', methods=['GET'])
 def get_dashboard(name=None):
     # return dash_bp.send_static_file('index.html')
     return render_template('index.html', user=current_user)
 
+
+def getDashboardType(dash_type):
+    switcher = {
+        'pulse': 'pulse',
+        'gcxi': 'gcxi'
+    }
+    return switcher.get(dash_type, "pureEngage")

web/project/frontend/static/src/gsys-detail-dashboard.html

@@ -180,15 +180,15 @@
         <app-route route="[[route]]" pattern="/:dashboardId" data="{{routeData}}"></app-route>
 
         <market-category-data id="categoryData"
-                              category-name="pulse_dashboards"
+                              category-name="[[_getCategoryName(route, routeData)]]"
                               item-name="{{_getDashboardName(routeData.dashboardId)}}"
                               item="{{item}}"
                               failure="{{failure}}">
         </market-category-data>
 
         <!-- Initial view of dashboard -->
         <template is="dom-if" if="[[_hasFeatures(item)]]">
-            <google-codelab title="Pulse Dashboard" environment="web" last-updated="2017-04-18" noToolbar=true
+            <google-codelab title="Dashboard" environment="web" last-updated="2017-04-18" noToolbar=true
                             noHighlight=true>
 
 
@@ -385,7 +385,7 @@ <h4>Would you recommend this dashboard for your organization?</h4>
 
         <!-- Simplified view of dashboard -->
         <template is="dom-if" if="[[!_hasFeatures(item)]]">
-            <google-codelab title="Pulse Dashboard" environment="web" last-updated="2017-04-19" noToolbar=true
+            <google-codelab title="Dashboard" environment="web" last-updated="2017-04-19" noToolbar=true
                             noHighlight=true>
 
                 <google-codelab-step label="Overview" duration="2">
@@ -516,6 +516,15 @@ <h3>Who developed this dashboard?</h3>
           return item;
         },
 
+        _getCategoryName: function (route, routeData) {
+            if (route.prefix == "/gcxi/dashboards") {
+                return "gcxi_dashboards";
+            } else if (route.prefix == "/pulse/dashboards") {
+                return "pulse_dashboards";
+            } else {
+                return "pureEngage_dashboards";
+            }
+        },
 
         _getDashboardName:function(dashboardId) {
           console.log(dashboardId);

web/project/frontend/static/src/gsys-pulse-dashboards.html

@@ -189,6 +189,25 @@
             return 'pulse_dashboards';
           }
         }
+        if (route.prefix && route.prefix.replace(/\//g,"_").slice(1)=='gcxi_dashboards') {
+            if (route.path) {
+                console.log("Search for a specific Dashboard: " + route.path);
+                // return 'gcxi_dashboards';
+            } else {
+               return 'gcxi_dashboards';
+            }
+
+        }
+
+        if (route.prefix && route.prefix.replace(/\//g,"_").slice(1)=='pureEngage_dashboards') {
+            if (route.path) {
+                console.log("Search for a specific Dashboard: " + route.path);
+                // return 'pureEngage_dashboards';
+            } else {
+               return 'pureEngage_dashboards';
+            }
+
+        }
       },
 
       //Not called
@@ -205,7 +224,8 @@
 
       _getTemplateID: function(route) {
           console.log(route);
-          return  (route.prefix=='/pulse/dashboards' & route.path != "")
+          //return  (route.prefix=='/pulse/dashboards' & route.path != "");
+          return  (route.prefix && route.prefix.includes('dashboards') && route.path != "");
       },
 
       _categoryChanged: function(category, visible) {

web/project/frontend/static/src/gsys-pulse.html

@@ -61,6 +61,7 @@
             <gsys-pulse-templates name="templates" route="[[subroute]]" category="[[routeData.category]]" user="[[user]]" role="[[role]]"></gsys-pulse-templates>
             <gsys-pulse-visualizations name="visualizations" route="[[subroute]]" category="[[routeData.category]]" user="[[user]]" role="[[role]]"></gsys-pulse-visualizations>
 
+
             <gsys-pulse-help name="help" route="[[subroute]]"></gsys-pulse-help>
             <gsys-view404 name="view404"></gsys-view404>
 

web/project/frontend/static/src/landing-page.html

@@ -259,7 +259,7 @@ <h3>Welcome</h3>
 
 
                  <li class="item">
-                    <a href="/pulse/dashboards">
+                    <a href="/pureEngage/dashboards">
                      <paper-card heading="DASHBOARDS" class="redgen">
                         <div class="card-content">
                             Check out the list of dashboards curated by Genesys to help organizations quickly deploy dashboards with best practices of our Genesys community.
@@ -331,7 +331,7 @@ <h3>Welcome</h3>
       },
 
       _showDashboards: function (evt) {
-        location.href= '/pulse/dashboards';
+        location.href= '/pureEngage/dashboards';
       },
 
       _showVisualizations: function (evt) {

web/project/frontend/static/src/market-app.html

@@ -8,7 +8,7 @@
 subject to an additional IP rights grant found at http://polymer.github.io/PATENTS.txt
 -->
 
-
+To follow-up on this item
 <link rel="import" href="../bower_components/polymer/polymer.html">
 <link rel="import" href="../bower_components/app-layout/app-drawer/app-drawer.html">
 <link rel="import" href="../bower_components/app-layout/app-drawer-layout/app-drawer-layout.html">
@@ -142,41 +142,6 @@
                                role="navigation">
 
                     <!--Courtesy of http://jsbin.com/sutavom/edit?html,output-->
-                    <!--<paper-menu id="menu" on-iron-select="_menuItemSelected" multi>
-
-                        <paper-submenu xyz="1">
-
-                            <paper-item xyz="2" class="menu-trigger">Pulse &rtri;</paper-item>
-
-                            <paper-menu class="menu-content">
-
-                                <a class="paper-item-link" name="pulse-dashboards" href="/pulse/dashboards">
-                                    <paper-item xyz="a">Dashboards</paper-item>
-                                </a>
-
-                                <a class="paper-item-link" name="pulse-visualizations" href="/pulse/visualizations">
-                                    <paper-item xyz="c">Visualizations</paper-item>
-                                </a>
-
-                                <a class="paper-item-link" name="pulse-templates" href="/pulse/templates">
-                                    <paper-item xyz="c">Templates</paper-item>
-                                </a>
-                                <paper-item xyz="d">Contact Center Advisor</paper-item>
-                                <paper-item xyz="e">Frontline Advisor</paper-item>
-                                <paper-item xyz="f">Workforce Advisor</paper-item>
-                            </paper-menu>
-
-                        </paper-submenu>
-
-                        <paper-submenu xyz="5">
-                            <paper-item class="menu-trigger">CX Insigths &rtri;</paper-item>
-                            <paper-menu class="menu-content">
-                                <paper-item xyz="6">Dashboards</paper-item>
-                                <paper-item xyz="7">Visualizations</paper-item>
-                            </paper-menu>
-                        </paper-submenu>
-                    </paper-menu>  -->
-
 
                     <paper-menu id="menu" on-iron-select="_menuItemSelected" multi>
 
@@ -202,8 +167,9 @@
                         <paper-submenu xyz="5">
                             <paper-item class="menu-trigger">CX Insigths &rtri;</paper-item>
                             <paper-menu class="menu-content">
+                                <a class="paper-item-link" name="gcxi-dashboards" href="/gcxi/dashboards">
                                 <paper-item xyz="e">Dashboards</paper-item>
-                                <paper-item xyz="f">Visualizations</paper-item>
+                                </a>
                             </paper-menu>
                         </paper-submenu>
                     </paper-menu>
@@ -260,9 +226,12 @@
                         fallback-selection="view404"
                         role="main">
 
+                    <gsys-pulse name="pureEngage" route="[[subroute]]" user="[[user]]"
+                                role="[[_roleChanged(role)]]"></gsys-pulse>
                     <gsys-pulse name="pulse" route="[[subroute]]" user="[[user]]"
                                 role="[[_roleChanged(role)]]"></gsys-pulse>
-                    <gsys-insights name="insights" route="[[subroute]]"></gsys-insights>
+                    <gsys-pulse name="gcxi" route="[[subroute]]" user="[[user]]"
+                                role="[[_roleChanged(role)]]"></gsys-pulse>
                     <gsys-detail-template name="detail" route="[[subroute]]"
                                           category="pulse_wallboards"></gsys-detail-template>
 
@@ -341,7 +310,7 @@
         return user != 'anonymous';
         var self = this;
         // Load page import on demand. Show 404 page if fails
-        var routes = ["pulse", "insights", "view404"]
+        var routes = ["pulse", "gcxi", "view404"]
         if (routes.indexOf(this.page) > -1) {
             var resolvedPageUrl = this.resolveUrl('gsys-' + page + '.html');
             this.importHref(resolvedPageUrl, null, this._showPage404, true);
@@ -360,7 +329,11 @@
 
       _onExploreDashboard: function (evt) {
         this.$.appLocation.set('__hash',0);
-        this.$.appLocation.set('path','pulse/dashboards/'+ evt.detail.name);
+        if (evt.detail && evt.detail.product) {
+            this.$.appLocation.set('path',evt.detail.product + '/dashboards/'+ evt.detail.name);
+        } else {
+            this.$.appLocation.set('path','pulse/dashboards/'+ evt.detail.name);
+        }
       },
 
       _onExploreVisualization: function (evt) {
@@ -372,7 +345,6 @@
       _onExploreTemplate: function (evt) {
         this.$.appLocation.set('__hash',0);
         this.$.appLocation.set('path','pulse/templates/'+ evt.detail.definition.guid);
-
       },
 
        _onLookTemplate: function (evt) {
@@ -396,7 +368,7 @@
 
       _showDashboards: function (evt) {
         //this.$.appLocation.set('path','pulse/dashboards');
-        location.href= '/pulse/dashboards';
+        location.href= '/pureEngage/dashboards';
       },
 
       _showVisualizations: function (evt) {