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Add wintab section
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dacap committed Sep 29, 2017
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2 changes: 1 addition & 1 deletion debug.md
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Expand Up @@ -4,7 +4,7 @@ In case that you are having some problem running Aseprite, you can
execute it with the `--debug` option in the command line.

After running Aseprite, you will see that a
`Aseprite-v1.1.9-DebugOutput.txt` file (or with a similar name) will
`Aseprite-v1.2-DebugOutput.txt` file (or with a similar name) will
be created in your desktop. You can send us that file at
[[email protected]](mailto:[email protected]) so we can help us
solving your specific problem.
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14 changes: 8 additions & 6 deletions troubleshooting.md
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Expand Up @@ -4,19 +4,21 @@ If you have a problem starting Aseprite (e.g. it starts and closes
inmediately), you can try:

1. [Reset your preferences](reset-preferences.md)
2. Use the [debug option](debug.md) to send a report to [[email protected]](mailto:[email protected])
1. Use the [debug option](debug.md), this generates a `Aseprite-v1.2-DebugOutput.txt` file
1. Windows only: Check if the last line of the generated
`Aseprite-v1.2-DebugOutput.txt` file says:
`PEN: Wintab library loaded`. If that is the case, try [disabling Wintab](wintab.md).
1. In other case, contact us at
[[email protected]](mailto:[email protected]) with the
`Aseprite-v1.2-DebugOutput.txt` file.

You might try to find your problem on:
You might also try to find your problem on:

* [Aseprite Community](https://community.aseprite.org)
* [Steam General Discussion forum](http://steamcommunity.com/app/431730/discussions/0/)
* [Steam Bug Reports forum](http://steamcommunity.com/app/431730/discussions/2/)
* [Closed bugs on the GitHub](https://github.com/aseprite/aseprite/issues?utf8=%E2%9C%93&q=is%3Aissue%20is%3Aclosed%20%20label%3Abug)

As usual, you can always contact us at
[[email protected]](mailto:[email protected]) for any kind of
problem or issue.

---

**SEE ALSO**
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23 changes: 23 additions & 0 deletions wintab.md
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# WinTab

`WinTab32.dll` is a library/DLL/API used to communicate with your
stylus/tablet (Wacom, etc.). Sometimes, when we load this DLL the
program just hangs. We don't know why this happen, but there are few
users experimenting this (maybe a buggy `WinTab32.dll`, or maybe a
buggy Aseprite).

Sometimes the problem is solved reinstalling the driver, sometimes the
problem persists. In these cases you can execute Aseprite with
`--disable-wintab` parameter (available since Aseprite v1.2):

"C:\Program Files\Aseprite\Aseprite.exe" --disable-wintab

This will bypass the `WinTab32.dll` loading process. Your stylus might
not work correctly, but at least Aseprite can be executed and used
with your mouse/trackpad.

---

**SEE ALSO**

[Troubleshooting](troubleshooting.md)

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