IBM Watson Facebook Messenger Chatbot

An Open Banking chatbot powered by IBM Bluemix, IBM Watson and Facebook messenger

What's this about?

Open Banking is an emerging term in financial services / financial technology that refers to:

1. The use of Open APIs that enable third party developers to build applications and services around the financial institution.

2. Greater financial transparency options for account holders ranging from Open Data to private data.

source: https://en.wikipedia.org/wiki/Open_banking

IBM has a big part to play in this transformation of the banking industry as we offer solutions to enable their journey to Open Banking. This demo highlights how new players such as the fictional Chatty Bank might seek to provide an engaging digital experience to customers wishing to manage their money in new ways.

Getting Started

1. Go to developer.facebook.com and sign up

2. Email Daniel Fitzgerald2/UK/IBM to request developer access to the chatbot.

3. Open a new Facebook Messenger window in the browser or download Facebook Messenger app for iOS/Android. Start a new conversation with Chatty Bank.

4. Say hi!

5. Check your current bank balance or find a better deal on a savings or current account

Architecture