Updating java sample with ticket custom fields

Signed-off-by: Rashmi <[email protected]>

JAVA/httpclient4x/src/main/java/com/freshdesk/httpclient4x/CreateTicketWithCustomFields.java

@@ -0,0 +1,110 @@
+package com.freshdesk.httpclient4x;
+
+import java.io.BufferedReader;
+import java.io.IOException;
+import java.io.InputStream;
+import java.io.InputStreamReader;
+import java.net.URISyntaxException;
+import java.net.URL;
+import java.nio.charset.Charset;
+import java.util.ArrayList;
+import java.util.List;
+import org.json.JSONObject;
+import org.json.JSONException;
+import org.apache.http.HttpEntity;
+import org.apache.http.HttpHost;
+import org.apache.http.HttpResponse;
+import org.apache.http.auth.AuthScope;
+import org.apache.http.auth.UsernamePasswordCredentials;
+import org.apache.http.client.AuthCache;
+import org.apache.http.client.CredentialsProvider;
+import org.apache.http.client.HttpClient;
+import org.apache.http.client.config.AuthSchemes;
+import org.apache.http.client.config.RequestConfig;
+import org.apache.http.client.methods.HttpUriRequest;
+import org.apache.http.client.methods.RequestBuilder;
+import org.apache.http.client.protocol.HttpClientContext;
+import org.apache.http.entity.ContentType;
+import org.apache.http.entity.StringEntity;
+import org.apache.http.impl.auth.AuthSchemeBase;
+import org.apache.http.impl.auth.BasicScheme;
+import org.apache.http.impl.client.BasicAuthCache;
+import org.apache.http.impl.client.BasicCredentialsProvider;
+import org.apache.http.impl.client.HttpClientBuilder;
+
+public class CreateTicketWithCustomFields {
+    public int createTicketWithCustomFields(String apiToken, String apiEndpoint) throws IOException, URISyntaxException {
+        final HttpClientBuilder hcBuilder = HttpClientBuilder.create();
+        final RequestBuilder reqBuilder = RequestBuilder.post();
+        final RequestConfig.Builder rcBuilder = RequestConfig.custom();
+
+        // URL object from API endpoint:
+        URL url = new URL(apiEndpoint + "/api/v2/tickets");
+        final String urlHost = url.getHost();
+        final int urlPort = url.getPort();
+        final String urlProtocol = url.getProtocol();
+        reqBuilder.setUri(url.toURI());
+
+        // Authentication:
+        List<String> authPrefs = new ArrayList<>();
+        authPrefs.add(AuthSchemes.BASIC);
+        rcBuilder.setTargetPreferredAuthSchemes(authPrefs);
+        CredentialsProvider credsProvider = new BasicCredentialsProvider();
+        credsProvider.setCredentials(
+                new AuthScope(urlHost, urlPort, AuthScope.ANY_REALM),
+                new UsernamePasswordCredentials(apiToken, "X"));
+        hcBuilder.setDefaultCredentialsProvider(credsProvider);
+        AuthCache authCache = new BasicAuthCache();
+        AuthSchemeBase authScheme = new BasicScheme();
+        authCache.put(new HttpHost(urlHost, urlPort, urlProtocol), authScheme);
+        HttpClientContext hccContext = HttpClientContext.create();
+        hccContext.setAuthCache(authCache);
+
+        // Body:
+        final String jsonBody = "{\"description\":\"Some details on the issue ...\",\"subject\":\"Support needed..\",\"email\":\"[email protected]\",\"priority\":1,\"status\":2, \"custom_fields\":{ \"department\": \"Finance\", \"category\": \"Questions\"}}";
+        HttpEntity entity = new StringEntity(jsonBody,
+                ContentType.APPLICATION_JSON.withCharset(Charset.forName("utf-8")));
+        reqBuilder.setEntity(entity);
+
+        // Execute:
+        RequestConfig rc = rcBuilder.build();
+        reqBuilder.setConfig(rc);
+
+        HttpClient hc = hcBuilder.build();
+        HttpUriRequest req = reqBuilder.build();
+        HttpResponse response = hc.execute(req, hccContext);
+
+        // Print out:
+        HttpEntity body = response.getEntity();
+        InputStream is = body.getContent();
+        BufferedReader br = new BufferedReader(new InputStreamReader(is, Charset.forName("utf-8")));
+        String line;
+        StringBuilder sb = new StringBuilder();
+        while((line=br.readLine())!=null) {
+            sb.append(line);
+        }
+        int response_status = response.getStatusLine().getStatusCode();
+        String response_body = sb.toString();
+
+        System.out.println("Response Status: "+ response_status);
+        System.out.println("Body:\n");
+        System.out.println(response_body);
+        if(response_status > 400) {
+            System.out.println("X-Request-Id: " + response.getFirstHeader("x-request-id").getValue());
+        }
+        else if(response_status==201){ 
+            //For creation response_status is 201 where are as for other actions it is 200
+            try{
+                System.out.println("Ticket Creation Successfull");
+                //Creating JSONObject for the response string
+                JSONObject response_json = new JSONObject(sb.toString());
+                System.out.println("Ticket ID: " + response_json.get("id"));
+                System.out.println("Location : " + response.getFirstHeader("location").getValue());
+            }
+            catch(JSONException e){
+                System.out.println("Error in JSON Parsing\n :"+ e);
+            }
+        }
+        return response_status;
+    }
+}