Merge pull request kaltura#6808 from kaltura/issue-template

issue template and fix README hrefs

.github/ISSUE_TEMPLATE.md

@@ -0,0 +1,39 @@
+- [ ] I've read the [guidelines for Contributing to Kaltura Projects](https://github.com/kaltura/platform-install-packages/blob/master/CONTRIBUTING.md)
+- [ ] This is not a support request or question that should be posted on the [Kaltura forum](https://forum.kaltura.org) or submitted to the support team in the form of a ticket 
+
+
+## Bug report
+**Please provide a detailed description of the issue and the steps to reproduce:**
+
+
+## Kaltura ENV
+*Please fill out this section if you are hosting the Kaltura platform on your own servers [as opposed to using Kaltura SaaS]. In the event of SaaS, the below should be deleted.*
+
+
+**Relevant errors from /opt/kaltura/log/kaltura_api_v3.log, /opt/kaltura/log/kaltura_apache_errors*log and /opt/kaltura/log/kaltura_prod.log:**
+
+**Linux distribution name and version:**
+
+**Are you using the RPM or deb packages?**
+- [ ] RPM
+- [ ] deb
+
+**When using RPM, paste the output for:**
+```
+# rpm -qa "kaltura-*"
+```
+
+**For deb based systems:**
+```
+# dpkg -l "kaltura-*"
+```
+
+**Is this an all in one instance [single server] or a cluster?**
+- [ ] All in one
+- [ ] Cluster
+
+**If applicable, please provide the MySQL version:**
+
+
+**If you're having an issue with a specific media asset, please provide a link from which it can be downloaded/played:**
+

README.md

@@ -32,15 +32,15 @@ You can contribute meaningfully to the project from day one:
 + By creating [documentation](https://github.com/kaltura/platform-install-packages/tree/master/doc), demos and examples.
 + By translating Kaltura and the documentation.
 
-To make a contribution, follow the [See our CONTRIBUTERS doc](https://github.com/kaltura/platform-install-packages/blob/IX-9.19.0/doc/CONTRIBUTERS.md)
+To make a contribution, follow the [See our CONTRIBUTERS doc](https://github.com/kaltura/platform-install-packages/blob/master/doc/CONTRIBUTERS.md)
 
 Contact the authors or email [email protected] if you have other ideas.
 
 ## Documentation and Guides
 
 * [**Frequently Asked Questions**](https://github.com/kaltura/platform-install-packages/blob/master/doc/kaltura-packages-faq.md)
-* [API Client libraries introduction] (http://knowledge.kaltura.com/introduction-kaltura-client-libraries)
-* [API Client libraries download] (http://www.kaltura.com/api_v3/testme/client-libs.php)
+* [API Client libraries introduction](http://knowledge.kaltura.com/introduction-kaltura-client-libraries)
+* [API Client libraries download](http://www.kaltura.com/api_v3/testme/client-libs.php)
 * [Single-server All-In-One RedHat based Linux distros Installation (including FC, RHEL and CentOS)](https://github.com/kaltura/platform-install-packages/blob/master/doc/install-kaltura-redhat-based.md).
 * [Single-server All-In-One deb based Linux distros Installation (Debian, Ubuntu)](https://github.com/kaltura/platform-install-packages/blob/master/doc/install-kaltura-deb-based.md).
 * [Deploying Kaltura Clusters (RPM)](https://github.com/kaltura/platform-install-packages/blob/master/doc/rpm-cluster-deployment-instructions.md)