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readme.md updated
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Sanjeev Papnoi committed Feb 14, 2020
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Expand Up @@ -59,7 +59,6 @@ Features
* Agent Privileges
* No limit on the number of Mailbox/Email integration
* Saved Replies for common queries
* Kudos(Customer satisfaction rating)
* Filter based on ticket status, Id, agent, customer, etc
* Block Spam
* Standard automated workflows
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