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Finish Chapter 6 of To Sell Is Human
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mgp authored Apr 12, 2017
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Expand Up @@ -110,3 +110,11 @@ by Daniel Pink
* The blemishing effect only works if the subject is in a "low effort" state, and if the negative information comes last.
* The potential frame: Highlighting one's potential, not achievements, causes deeper thought into why that person is a good choice.
* Clarity on how to think without clarity on how to act can leave people unmoved, so provide a clear path of action.

*Sample Case*

* Irrational questions work better than rational questions when trying to motivate resistant people.
* To become an efficient curator, first seek, or gather information; then sense, or create meaning out if it; and finally share.
* To ask better questions, write down as many as you can, classify them as open-ended or closed-ended, and choose the best three.
* The Five Whys technique forces us to examine and express the underlying reasons for our behaviors and attitudes.
* Always focus on the "one percent," or the essence of what you're exploring, that gives life to the other ninety-nine.

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