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docs/docs/guides/08-troubleshooting/04-how-to-get-error-logs.mdx
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--- | ||
title: How to Get Error Logs | ||
slug: /troubleshooting/how-to-get-error-logs | ||
description: How to get error logs. | ||
keywords: | ||
[ | ||
Jan AI, | ||
Jan, | ||
ChatGPT alternative, | ||
local AI, | ||
private AI, | ||
conversational AI, | ||
no-subscription fee, | ||
large language model, | ||
troubleshooting, | ||
error logs, | ||
app logs, | ||
server logs, | ||
] | ||
--- | ||
|
||
To get the error logs of Jan, you can navigate to the `~/jan/logs` directory through `Settings` > `Advanced` > `Open App Directory`. | ||
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- Open the `app.log` file if you are using UI. | ||
- Open the `error.log` file for error logs if you are using the local API server. | ||
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```bash | ||
# Using UI | ||
tail -n 50 ~/jan/logs/app.log | ||
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# Using local api server | ||
tail -n 50 ~/jan/logs/server.log | ||
``` | ||
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:::note | ||
- When sharing logs or error information, make sure to redact any private or sensitive information. | ||
::: | ||
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If you have any questions or are looking for support, please don't hesitate to contact us via our [Discord community](https://discord.gg/Dt7MxDyNNZ) or create a [new issue in our GitHub repository](https://github.com/janhq/jan/issues/new/choose). |
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