docs: add 04-how-to-get-error-logs.mdx (janhq#1580)

docs: add 04-how-to-get-error-logs.mdx
mvdt · Jan 15, 2024 · 7d84b8a · 7d84b8a
2 parents 0ffb756 + f9a8cd6
commit 7d84b8a
Show file tree

Hide file tree

Showing 3 changed files with 43 additions and 4 deletions.
diff --git a/docs/docs/guides/08-troubleshooting/02-somethings-amiss.mdx b/docs/docs/guides/08-troubleshooting/02-somethings-amiss.mdx
@@ -1,7 +1,7 @@
 ---
 title: Something's amiss
 slug: /troubleshooting/somethings-amiss
-description: Troubleshooting "Something's amiss"
+description: Troubleshooting "Something's amiss".
 keywords: [
     Jan AI,
     Jan,
@@ -16,7 +16,7 @@ keywords: [
   ]
 ---
 
-You may receive an "Something's amiss" response when you first start chatting with a selected model.
+You may receive a "Something's amiss" response when you first start chatting with a selected model.
 
 This may occur due to several reasons. Please follow these steps to resolve it:
 
@@ -26,7 +26,7 @@ This may occur due to several reasons. Please follow these steps to resolve it:
 
 2. Select a model that is smaller than 80% of your hardware V/RAM.
 
-   - For example, if you have a 8GB machine, you should select models smaller than 6GB.
+   - For example, if you have an 8GB machine, you should select models smaller than 6GB.
 
 3. Install the latest [Nightly release](https://jan.ai/install/nightly/)
 

diff --git a/docs/docs/guides/08-troubleshooting/03-gpu-not-used.mdx b/docs/docs/guides/08-troubleshooting/03-gpu-not-used.mdx
@@ -1,7 +1,7 @@
 ---
 title: Jan is Not Using GPU
 slug: /troubleshooting/gpu-not-used
-description: Jan is not using GPU
+description: Jan is not using GPU.
 keywords: [
     Jan AI,
     Jan,

diff --git a/docs/docs/guides/08-troubleshooting/04-how-to-get-error-logs.mdx b/docs/docs/guides/08-troubleshooting/04-how-to-get-error-logs.mdx
@@ -0,0 +1,39 @@
+---
+title: How to Get Error Logs
+slug: /troubleshooting/how-to-get-error-logs
+description: How to get error logs.
+keywords:
+  [
+    Jan AI,
+    Jan,
+    ChatGPT alternative,
+    local AI,
+    private AI,
+    conversational AI,
+    no-subscription fee,
+    large language model,
+    troubleshooting,
+    error logs,
+    app logs,
+    server logs,
+  ]
+---
+
+To get the error logs of Jan, you can navigate to the `~/jan/logs` directory through `Settings` > `Advanced` > `Open App Directory`.
+
+- Open the `app.log` file if you are using UI.
+- Open the `error.log` file for error logs if you are using the local API server.
+
+```bash
+# Using UI
+tail -n 50 ~/jan/logs/app.log
+
+# Using local api server
+tail -n 50 ~/jan/logs/server.log
+```
+
+:::note
+- When sharing logs or error information, make sure to redact any private or sensitive information.
+:::
+
+If you have any questions or are looking for support, please don't hesitate to contact us via our [Discord community](https://discord.gg/Dt7MxDyNNZ) or create a [new issue in our GitHub repository](https://github.com/janhq/jan/issues/new/choose).