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docs: add troubleshooting permission denied (janhq#1631)
docs: add troubleshooting permission denied
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docs/docs/guides/08-troubleshooting/05-permission-denied.mdx
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--- | ||
title: Permission Denied | ||
slug: /troubleshooting/permission-denied | ||
description: Permission denied. | ||
keywords: | ||
[ | ||
Jan AI, | ||
Jan, | ||
ChatGPT alternative, | ||
local AI, | ||
private AI, | ||
conversational AI, | ||
no-subscription fee, | ||
large language model, | ||
troubleshooting, | ||
permission denied, | ||
] | ||
--- | ||
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When you run Jan, you may encounter the following error: | ||
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```bash | ||
Uncaught (in promise) Error: Error invoking layout-480796bff433a3a3.js:538 remote method 'installExtension': | ||
Error Package /Applications/Jan.app/Contents/Resources/app.asar.unpacked/pre-install/janhq-assistant-extension-1.0.0.tgz does not contain a valid manifest: | ||
Error EACCES: permission denied, mkdtemp '/Users/username/.npm/_cacache/tmp/ueCMn4' | ||
``` | ||
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This error indicates a permission issue during the installation process. To fix this issue, you can run the following command to change ownership of the `~/.npm` directory to the current user: | ||
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```bash | ||
sudo chown -R $(whoami) ~/.npm | ||
``` |