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docs: add troubleshooting permission denied (janhq#1631)
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docs: add troubleshooting permission denied
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0xHieu01 authored Jan 16, 2024
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---
title: Permission Denied
slug: /troubleshooting/permission-denied
description: Permission denied.
keywords:
[
Jan AI,
Jan,
ChatGPT alternative,
local AI,
private AI,
conversational AI,
no-subscription fee,
large language model,
troubleshooting,
permission denied,
]
---

When you run Jan, you may encounter the following error:

```bash
Uncaught (in promise) Error: Error invoking layout-480796bff433a3a3.js:538 remote method 'installExtension':
Error Package /Applications/Jan.app/Contents/Resources/app.asar.unpacked/pre-install/janhq-assistant-extension-1.0.0.tgz does not contain a valid manifest:
Error EACCES: permission denied, mkdtemp '/Users/username/.npm/_cacache/tmp/ueCMn4'
```

This error indicates a permission issue during the installation process. To fix this issue, you can run the following command to change ownership of the `~/.npm` directory to the current user:

```bash
sudo chown -R $(whoami) ~/.npm
```

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