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API

Twilio:

• communication tools unifies
• allows sending sms
• video conference
• connect computer has a phone
• a company comes in contact with an individual

Zendesk:

• platform for handling "customer contact" intervention tickets

Slack:

• the information system can communicate with humans through Slack

IBM Watson:

• service provider (public cloud)

Dropbox:

• service provider (public cloud)

Google Maps:

• geolocation the most elaborate that can be found

SendGrid:

• send transactional email
• acknowledge receipt
• order confirmation
• now bought by TWILIO