The SRS outlines the functionality of the Medi-Care Hospital Management System (HMS), aiming to revolutionize healthcare service accessibility. It connects patients with suitable doctors, services, and resources, supporting the continuity of treatment and informed decisions.
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SRS (Software Requirements Specification):
- Definition: Comprehensive document outlining software requirements.
- Purpose: Ensures shared understanding among stakeholders.
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HMS (Hospital Management System):
- Definition: Web-based platform streamlining healthcare processes.
- Purpose: Improves service delivery, optimizes resource utilization.
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Medi-Care:
- Definition: Trademarked name for the HMS platform.
- Purpose: Represents brand identity.
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EMR (Electronic Medical Records):
- Definition: Digital patient records.
- Purpose: Facilitates efficient record-keeping.
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CPOE (Computerized Physician Order Entry):
- Definition: System for electronic entry of medical orders.
- Purpose: Improves accuracy and efficiency.
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HL7 (Health Level Seven):
- Definition: Standards for electronic health information exchange.
- Purpose: Ensures interoperability and data exchange.
The Medi-Care HMS is a web-based platform designed to enhance the interconnected experience among patients, medical professionals, and health services. It streamlines healthcare interactions, offers a seamless booking experience, and provides clear cost breakdowns for medical expenses. The platform ensures swift emergency response and establishes international connectivity with extensive disease databases.
Medi-Care HMS tackles healthcare challenges:
- Info Asymmetry
- Inefficiency
- Lack of Accessibility
- Empower Patients: User-friendly portal.
- Bridge Communication Gaps: Seamless care coordination.
- Unify Healthcare: Integration for intelligent recommendations.
- Promote Transparency: Upfront cost estimates.
- Support Personalization: Patient control.
- Improved Patient Experience
- Enhanced Healthcare Quality
- Efficiency and Cost-Effectiveness
- Robust Healthcare Infrastructure
- Patients
- Healthcare Professionals
- Administrators
- Emergency Responders
- Medi-Care Staff
Medi-Care HMS:
- Scope: Backend database, online/mobile platforms, healthcare interfaces.
- Interfaces: User-friendly interfaces for personnel, administrators, physicians, and patients.
- Features: Clinical recording, billing, analytics, appointment scheduling, and interoperability.
- Architecture: Modular, on-premise/cloud delivery, scalability, and compliance with healthcare standards.
Integration:
- Digital Hub: Cloud-based, integrating clinical and administrative systems.
- User Experience: Responsive web, mobile apps, patient portal.
- Design: Intuitive dashboards, workflows, AI-assisted decision-making.
- Interoperability: Third-party systems, wearables, databases, payment systems.
Expansion:
- Release Focus: Hospitals, clinic chains, scalable to national-level public health systems.
- Access: Cloud-native for ubiquitous access, ensuring continuity of care.
Medi-Care HMS Functions:
Patient-Facing:
- Smart Selection: Input location, symptoms, present healthcare options.
- Rating and Info: Display hospital ratings, doctor lists, appointment details.
- Booking: Showcase cabins, appointment times, tests, and prices.
- Online Appointment: Enable online appointments and partial payments.
Hospital/Diagnostic Staff:
- Patient Management: View and manage appointments, medical records, and billing.
- Communication: Send secure messages, provide online consultations.
- Scheduling: Manage appointment schedules, optimize resource allocation.
Administrative:
- User Management: Admin functions to manage accounts and settings.
- Configuration: Manage system settings, preferences, and security measures.
- Analysis and Reporting: Generate reports on demographics, appointments, billing, and KPIs.
Roles:
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Admin:
- Manage software settings, prices, fees, and user accounts.
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Patients:
- Browse categories, update profiles, choose healthcare options, and leave comments/reviews.
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Hospital/Diagnostic Staff:
- Manage patient appointments, reply to comments, provide information, and communicate with administration.
Implementing Medi-Care HMS brings several benefits:
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Enhanced Accessibility:
- Connects patients with suitable providers.
- Overcomes geographical barriers.
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Cost Reduction:
- Streamlines processes, reducing treatment costs.
- Empowers informed decision-making.
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Efficient Appointments:
- User-friendly booking.
- Minimizes waiting times.
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Comprehensive Information:
- Centralized healthcare data.
- Empowers users in decision-making.
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Improved Patient Experience:
- Customized healthcare solutions.
- Emphasizes ease of access.
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Optimized Resource Allocation:
- Efficient appointment and resource management.
- Reduces administrative burdens.
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Data-Driven Decisions:
- Analyzes healthcare trends.
- Enables smart decision-making.
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Technology-Driven Management:
- Streamlines healthcare processes.
- Adapts to industry advancements.
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Community Health Improvement:
- Addresses healthcare gaps.
- Promotes preventive healthcare.
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Scalable System:
- Adapts to evolving needs.
- Ensures long-term viability.
Primary Stakeholders:
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Patients:
- Needs: Book appointments, view records, manage bills.
- Expectations: User-friendly platform.
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Healthcare Providers:
- Needs: Quick access, efficient workflows, quality care.
- Expectations: Streamlined tools.
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Insurance Companies:
- Needs: Integrated claims processing.
- Expectations: Access to visit and medical records.
Secondary Stakeholders:
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Government Agencies:
- Interest: Improved healthcare data.
- Expectations: Enhanced data capabilities.
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Technology Companies:
- Interest: Providing support.
- Expectations: Seamless operation.
Vision: Revolutionize healthcare delivery through a comprehensive platform, empowering patients and enhancing healthcare efficiency.
Scope - What the System Will Do:
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Patient-Facing Features:
- Book appointments, manage records, communicate.
- Facilitate emergency response.
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Provider-Facing Features:
- Assist in appointment and resource management.
- Streamline workflows.
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Administrative Features:
- Manage accounts, settings, data analysis.
- Track key performance indicators.
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Unify Healthcare Services:
- Integrate providers across facilities.
- Facilitate care coordination.
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Leverage Data and Intelligence:
- Provide intelligent recommendations.
- Support data-driven decisions.
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Facilitate Research and Collaboration:
- Securely share patient data.
- Contribute to global health advancements.
What the System Will Not Do:
- Provide direct medical diagnosis or treatment.
- Replace the role of healthcare professionals.
- Conduct physical exams or administer medicine.
Key Benefits:
- Enhanced patient experience.
- Improved healthcare quality.
- Increased efficiency for providers.
- Reduced healthcare costs.
- Increased accessibility in underserved areas.
- Enhanced collaboration and global contributions.
This concise vision and scope capture the essence of Medi-Care HMS, emphasizing its holistic approach to healthcare improvement.
In Software Requirements Specification (SRS) includes the following diagrams:
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Class Diagram
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Sequence Diagram
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State Diagram
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Activity Diagram
These diagrams provide a comprehensive visual representation of the system's architecture, interactions, states, and activities.
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User Management (UM):
- Manages user registration, login, and profile information.
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Search and Recommendation (SR):
- Enables users to search for healthcare providers and receive recommendations.
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Information Management (IM):
- Allows admin to manage information about hospitals, doctors, and diagnostic centers.
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Health Condition/Symptoms (HC):
- Deals with user input regarding their health condition or symptoms.
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Hospital Selection (HS):
- Involves selecting hospitals based on various criteria.
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Doctor Selection (DS):
- Involves selecting doctors based on various criteria.
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Tests Selection (TS):
- Involves selecting tests based on health conditions or specific test names.
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Selecting Living Area (SLA):
- Allows users to refine their search for healthcare providers based on location.
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Select Test Center (STC):
- Allows users to choose dedicated test centers for their selected test.
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Doctor Selecting (DS):
- Allows users to search and select doctors based on various criteria.
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Show Reviews and Price (RP):
- Displays user reviews and price information for chosen hospitals or diagnostic centers.
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Show Filtered Hospitals and Diagnostic Center (FHD):
- Displays a list of hospitals or diagnostic centers filtered by health condition or selected test name and location.
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Show Provider Details (PD):
- Displays additional information about chosen healthcare providers.
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Recommend Providers (RC):
- Based on the user's needs and preferences, shows the most suitable healthcare provider for them.
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Show Appointment Times (AT):
- Displays available appointment slots for chosen doctors or tests.
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Booking Appointment/Cabin (AB):
- Allows users to book appointments and cabins online.
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Provide Booking Details (BD):
- Provides users with a summary of their chosen healthcare provider, appointment details, and any additional booking information.
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IT Staff Management (ISM):
- IT staff can manage patient information and help IT.
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Data Backup and Recovery (DBR):
- Ensures regular data backups and recovery processes.
| Req ID | Date | Requirement Description | Dependencies | Originator | Testing Criteria |
|---|---|---|---|---|---|
| UM1 | 01/12/2023 | Users can login using valid information. | None | User | Successful registration redirects to user profile. |
| UM2 | 01/12/2023 | Users can log in using valid credentials. | UM1 | User | Successful login redirects to the dashboard. |
| UM3 | 01/12/2023 | Users cannot login with incomplete or invalid info. | UM2 | User | Error message displayed for invalid login attempts. |
| UM4 | 01/12/2023 | Users can create and update their profiles. | UM2 | User | Profile updates reflect in the user's dashboard. |
| Req ID | Date | Requirement Description | Dependencies | Originator | Testing Criteria |
|---|---|---|---|---|---|
| DBR1 | 15/12/2023 | The system regularly performs data backups. | None | System | Data can be successfully restored after a simulated data loss scenario. |
a) Performance:
- Respond within 1.0 seconds.
- Swift user interactions.
b) Scalability:
- Handle growth seamlessly.
- Simultaneously support 1000 users.
c) Reliability:
- Minimal downtime for accessibility.
d) Security:
- Encrypt user data.
- Restrict changes to authorized personnel.
e) Usability:
- Adhere to accessibility standards.
- User training under 30 minutes.
f) Tech Requirements:
- Accessible via major browsers.
- Responsive for all devices.
g) Integration:
- Integrate with secure payment gateways.
h) Data:
- Secure storage and backups.
i) Interoperability:
- Integrate with external databases.
j) Availability:
- Users access weekly.
k) Maintainability:
- Resolve problems within hours.
l) Serviceability:
- Prompt support for user requests.
- React, Angular, HTML, CSS, JavaScript.
- Secure APIs for payment and databases.
- MongoDB.
- Reliable hosting with sufficient bandwidth.
- Regular server maintenance.
- Latest Chrome, Firefox, Safari.
- Robust data encryption.
- Regular security audits.
- Regulatory compliance.
- User-friendly with accessibility.
- Chrome, Firefox, Safari: Latest versions.
a) Development Team:
- Project Manager: 1.
- Software Developers (Frontend: 2, Backend: 2).
- UI/UX Designer: 1.
b) IT Staff:
- Database Administrator: 1.
- System Administrator: 1.
c) Admin Staff:
- Administrator: 1.
d) Medical Experts:
- Medical Professionals: 2.
Total Manpower Needed: 11.
We are using COCOMO for software development effort estimation:
Effort (PM) = 3.0 x (SLOC / 1000) ^ P
- Coefficient (C) = 3.0
- SLOC = 600,000
- P = 1.12
Calculating Effort: Effort (PM) = 2,316.195 person-months
Development Time (DM): Development Time (DM) = 2.50 x Effort ^ T = 34.725 months
- Total Development Costs: 1,320,000 BDT
- Total Infrastructure Costs: 250,000 BDT
- Total Maintenance & Server Costs: 550,000 BDT
- Total Marketing Costs: 925,000 BDT
- Total Other Costs: 290,000 BDT
- Grand Total Budget: 3,335,000 BDT
- Profit Margin: 333,500 BDT
- Total Budget (including profit): 3,668,500 BDT
- Evolution of Healthcare Standards
- Technological Advancements
- Budgetary Limitations
- Data Privacy and Security Regulations
- User Adoption
- Interoperability Challenges
- External Dependencies
- Global Health Landscape
- Additional Features
- Scope Adjustments
- Resource Availability
- User Adoption
- Data Privacy and Security
- Evolving Healthcare Landscape
The Software Requirements Specification (SRS) for the Medi-Care Hospital Management System (HMS) outlines constraints and considerations. The development team aims to navigate challenges effectively for successful delivery and sustained effectiveness.
Collaborative efforts in the design phase, followed by development, testing, and implementation, are essential. Stakeholder engagement is crucial for successful delivery.
Active participation from all stakeholders is encouraged to shape a healthcare solution that evolves to meet future challenges.