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Update terms-conditions.md
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multiOTP authored Apr 7, 2020
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Expand Up @@ -36,16 +36,16 @@ Customers who purchase a multiOTP Pro License get the right to use perpetually t

To upgrade to a new major version, Customers must upgrade their licenses, which will costs 20% of the current price of the installed multiOTP Pro Licenses.

### 1.8. Open source Edition and Free license
### 1.8. multiOTP open source edition and Free license
SysCo provides some products free of charge with full or limited functionality.

Open source Edition provide limited functionalities, but is not limited to a specific number of active user accounts.
multiOTP open source edition provides limited functionalities, but is not limited to a specific number of active user accounts.
Built-in free license for one user account is provided with every commercial appliance.


### 1.9. multiOTP appliance
multiOTP appliance means a virtual machine image made available by SysCo in which the Software is pre-installed.


## 2. multiOTP License Keys

SysCo issues License Key for each license purchased. The End User is authorized to use each License Key to activate and use the Software within the parameters of this Licensing Policy according to this License Policy terms.
Expand All @@ -54,10 +54,9 @@ multiOTP License Key contains specific licensing terms.

### 2.1. License Start Date
The License expiration date and License support expiration date are calculated from the License/Contract start date which is the date when the End User activates the first License in the Software.

When purchasing additional active user accounts, the updated number of active user accounts and expiration date are updated on the status page of the Software.
When purchasing a multiOTP Enterprise maintenance renewal, the expiration date is updated on the status page of the Software.
When purchasing a multiOTP Pro version upgrade, the updated version is updated on the status page of the Software.
- When purchasing additional active user accounts, the updated number of active user accounts and expiration date are updated on the status page of the Software.
- When purchasing a multiOTP Enterprise maintenance renewal, the expiration date is updated on the status page of the Software.
- When purchasing a multiOTP Pro version upgrade, the updated version is updated on the status page of the Software.

### 2.2. License Key Merge

Expand All @@ -66,6 +65,7 @@ When several License Keys are installed on the same appliance, they are merged t
### 2.3. Promotional License Key
When SysCo gives a free production license or adds licenses/features at no cost for a limited time, the duration of the offer is defined by the promotion’s specific terms and conditions or by the License Key parameters. Promotional licenses do not change any pre-existing licensing agreement for paid products.


## 3. Support and Maintenance

### 3.1. Support
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