Road Closures project is UX project exploring the current user experience of Scott Walker, a city employee as he creates the documents and uploads the information to the public concerning road closures with in the Orlando city limits.
Our goal is to create a solution that will have 2 outcomes:
- Make Scott's job easier, not harder.
- Output data in an open format to the Data Portal to be used in a map solution avalible to the public.
This project will begin as a UX project, mapping Scotts journey as he completes his job to understand his process and pain points. Then we will prototype solutions and work with Scott in a co-creation process to ensure the final product is something that meets Scott's needs.
Next meeting will take places after Jan 28th, where Project lead and Uxers will shadow Scott to map his current process.